Erewash · Compare
South Street Surgery vs Gladstone House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
South Street Surgery’s Practice Grade is clearly higher than Gladstone House Surgery’s: its likely range lies wholly above.
Side by side
| Measure | South Street SurgeryDE7 5PZ | Gladstone House SurgeryDE7 5QS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 93.1likely range 90.4 to 94.7100 survey answersClearly higher | 83.1likely range 78.7 to 86.3101 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 95.9%likely range 93.1% to 97.6%, 100 answersClearly higher | 86.5%likely range 81.5% to 90.2%, 101 answers |
| Access (mean of the two below) | 86.4%likely range 80.1% to 90.2% | 75.1%likely range 66.0% to 81.3% |
| Appointments within two weeks of booking | 90.5%likely range 80.5% to 95.6%, 933 appointments | 84.6%likely range 75.5% to 90.8%, 1,306 appointments |
| Calls answered by the practice | 82.2%likely range 74.6% to 87.9%, 2,634 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 90.3%likely range 86.3% to 93.2%, 94 answers | 72.1%likely range 66.0% to 77.6%, 95 answers |
| Reception and admin team | 99.3%likely range 97.5% to 99.8%, 97 answers | 92.1%likely range 87.9% to 94.9%, 98 answers |
| Having a preferred professional | 31.2%likely range 26.3% to 36.6%, 100 answers | 31.1%likely range 25.6% to 37.2%, 102 answers |
| Seeing your preferred professional | 79.1%likely range 69.9% to 86.0%, 33 answers | 39.2%likely range 28.4% to 51.1%, 30 answers |
| Knowing the next step | 91.9%likely range 88.2% to 94.5%, 95 answers | 85.9%likely range 80.8% to 89.8%, 97 answers |
| Contacting the practice | 93.2%likely range 89.7% to 95.5%, 99 answers | 83.5%likely range 78.2% to 87.7%, 99 answers |
| Wait for an appointment | 82.1%likely range 77.2% to 86.1%, 93 answers | 73.3%likely range 67.1% to 78.6%, 94 answers |
| Being listened to | 96.8%likely range 94.1% to 98.3%, 97 answers | 91.0%likely range 86.5% to 94.0%, 96 answers |
| Care and concern | 95.2%likely range 92.1% to 97.1%, 97 answers | 91.0%likely range 86.5% to 94.0%, 96 answers |
| Confidence and trust | 97.9%likely range 95.6% to 99.0%, 96 answers | 97.0%likely range 93.9% to 98.5%, 97 answers |
| Involvement in decisions | 97.0%likely range 94.2% to 98.5%, 89 answers | 95.1%likely range 91.5% to 97.2%, 96 answers |
| Needs met | 97.2%likely range 94.7% to 98.6%, 96 answers | 90.4%likely range 85.9% to 93.6%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.1%likely range 79.2% to 97.3%, 38 patients | 95.5%likely range 84.9% to 98.7%, 44 patients |
| Children at 18 months | 94.7%likely range 82.7% to 98.5%, 38 patients | 96.9%likely range 84.3% to 99.4%, 32 patients |
| Children at 5 years | 93.1%likely range 78.0% to 98.1%, 29 patients | 100.0%likely range 92.3% to 100.0%, 46 patients |
| Women aged 25 to 49 | 75.5%likely range 72.0% to 78.7%, 645 patients | 75.4%likely range 72.2% to 78.4%, 737 patients |
| Women aged 50 to 64 | 82.6%likely range 78.7% to 85.9%, 420 patients | 78.0%likely range 74.1% to 81.3%, 508 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,118August 2026 | 4,908August 2026 |
| Primary care network | Erewash PCN | Erewash PCN |
| Phone | 0115 9322933 | 0115 9320248 |
| Friends and Family Test (its own feedback) | 97.5% good or very good120 answers, June 2026 | 98.5% good or very good68 answers, June 2026 |
| Appointments (one month) | 1,540 in August 2026Same day 30.9%; face to face 70.7% | 2,499 in August 2026Same day 32.5%; face to face 59.8% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.77England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent2.1 including trainees and locums1,930 patients per permanent GP | 1.4 qualified permanent1.4 including trainees and locums3,408 patients per permanent GP |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.