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Shefa Medical Practice vs Community Health Centre (Zs Osama)

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Shefa Medical Practice and Community Health Centre (Zs Osama) cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureShefa Medical PracticeLE2 0TACommunity Health Centre (Zs Osama)LE2 0GU
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score80.195% interval 75.6 to 83.891 survey answers75.495% interval 61.7 to 84.586 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good78.5%95% interval 72.4% to 83.5%, 91 answers74.8%95% interval 55.2% to 87.7%, 86 answers
Access (mean of the two below)83.7%95% interval 79.0% to 87.2%76.8%95% interval 73.5% to 79.8%
Appointments within two weeks of booking84.2%95% interval 77.5% to 89.2%, 2,303 appointments99.7%95% interval 97.9% to 100.0%, 3,703 appointmentsClearly higher
Calls answered by the practice83.1%95% interval 76.5% to 88.1%, 3,340 callsClearly higher53.7%95% interval 47.5% to 59.8%, 5,202 calls
More survey questions (not part of the rating)
Getting through on the phone66.1%95% interval 59.4% to 72.2%, 92 answers49.9%95% interval 31.1% to 68.7%, 81 answers
Reception and admin team82.9%95% interval 77.2% to 87.4%, 90 answers73.3%95% interval 53.3% to 86.8%, 83 answers
Having a preferred professional42.7%95% interval 36.1% to 49.5%, 91 answers53.9%95% interval 35.1% to 71.6%, 86 answers
Seeing your preferred professional31.4%95% interval 23.1% to 41.2%, 44 answers34.9%95% interval 15.4% to 61.1%, 47 answers
Knowing the next step79.2%95% interval 72.8% to 84.5%, 81 answers77.4%95% interval 55.8% to 90.3%, 71 answers
Contacting the practice80.7%95% interval 74.7% to 85.6%, 87 answers71.2%95% interval 51.2% to 85.4%, 83 answers
Wait for an appointment82.6%95% interval 76.4% to 87.5%, 79 answers69.5%95% interval 47.1% to 85.3%, 67 answers
Being listened to87.6%95% interval 82.3% to 91.5%, 88 answers76.8%95% interval 57.0% to 89.2%, 83 answers
Care and concern82.9%95% interval 77.1% to 87.5%, 89 answers75.5%95% interval 55.5% to 88.4%, 82 answers
Confidence and trust94.1%95% interval 89.9% to 96.6%, 88 answers89.2%95% interval 70.2% to 96.6%, 78 answers
Involvement in decisions96.4%95% interval 92.6% to 98.2%, 83 answers81.3%95% interval 60.2% to 92.6%, 72 answers
Needs met95.0%95% interval 91.0% to 97.3%, 86 answers82.2%95% interval 61.8% to 93.0%, 76 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months82.1%95% interval 70.2% to 90.0%, 56 patients80.9%95% interval 74.6% to 85.8%, 188 patients
Children at 18 months81.4%95% interval 70.8% to 88.8%, 70 patients84.9%95% interval 78.9% to 89.4%, 179 patients
Children at 5 years74.6%95% interval 63.4% to 83.3%, 71 patients87.1%95% interval 82.1% to 90.9%, 225 patients
Women aged 25 to 4959.7%95% interval 56.2% to 63.1%, 762 patients45.1%95% interval 43.1% to 47.0%, 2,539 patients
Women aged 50 to 6480.2%95% interval 75.5% to 84.2%, 323 patients60.5%95% interval 57.3% to 63.6%, 917 patients
Facts (NHS England, not part of the rating)
Registered patients4,512August 202614,270August 2026
Primary care networkLeicester Central PCNLeicester Central PCN
Phone0116 29578350116 2622946
Friends and Family Test (its own feedback)100.0% good or very good8 answers, June 202690.0% good or very good10 answers, June 2026
Appointments (one month)2,462 in August 2026Same day 41.8%; face to face 77.4%10,253 in August 2026Same day 68.3%; face to face 95.9%
Antibiotic items per STAR-PU (one year)0.82England 0.74, April 2025 to March 20260.89England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.4 qualified permanent2.5 including trainees and locums3,254 patients per permanent GP4.6 qualified permanent5.5 including trainees and locums3,102 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences