North Yorkshire · Compare
Scarborough Medical Group vs Hackness Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Scarborough Medical Group and Hackness Road Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Scarborough Medical GroupYO12 6UA | Hackness Road SurgeryYO12 5SD |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 80.995% interval 68.3 to 86.6106 survey answers | 79.395% interval 76.3 to 82.0118 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 88.0%95% interval 70.0% to 95.9%, 106 answers | 86.8%95% interval 83.2% to 89.7%, 118 answers |
| Access (mean of the two below) | 64.3%95% interval 60.6% to 67.6% | 61.8%95% interval 55.8% to 67.4% |
| Appointments within two weeks of booking | 76.3%95% interval 70.3% to 81.4%, 3,452 appointmentsClearly higher | 50.7%95% interval 41.2% to 60.2%, 1,574 appointments |
| Calls answered by the practice | 52.2%95% interval 48.0% to 56.4%, 11,157 calls | 72.8%95% interval 65.7% to 78.8%, 3,604 callsClearly higher |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 56.3%95% interval 37.1% to 73.8%, 104 answers | 81.4%95% interval 77.3% to 84.9%, 113 answers |
| Reception and admin team | 87.1%95% interval 68.3% to 95.5%, 100 answers | 91.4%95% interval 88.4% to 93.7%, 119 answers |
| Having a preferred professional | 23.8%95% interval 11.3% to 43.6%, 104 answers | 34.2%95% interval 29.9% to 38.8%, 119 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 59.0%95% interval 50.4% to 67.1%, 38 answers |
| Knowing the next step | 88.3%95% interval 69.8% to 96.1%, 101 answers | 94.0%95% interval 91.3% to 96.0%, 114 answers |
| Contacting the practice | 83.3%95% interval 64.4% to 93.3%, 105 answers | 80.2%95% interval 76.1% to 83.8%, 117 answers |
| Wait for an appointment | 63.3%95% interval 42.9% to 79.8%, 97 answers | 78.8%95% interval 74.4% to 82.6%, 105 answers |
| Being listened to | 86.9%95% interval 68.3% to 95.3%, 103 answers | 86.7%95% interval 83.0% to 89.7%, 112 answers |
| Care and concern | 85.2%95% interval 66.4% to 94.4%, 104 answers | 89.0%95% interval 85.5% to 91.7%, 113 answers |
| Confidence and trust | 96.7%95% interval 81.0% to 99.5%, 103 answers | 94.2%95% interval 91.5% to 96.1%, 114 answers |
| Involvement in decisions | 90.6%95% interval 72.0% to 97.3%, 96 answers | 91.6%95% interval 88.5% to 94.0%, 109 answers |
| Needs met | 88.2%95% interval 69.9% to 96.0%, 103 answers | 86.2%95% interval 82.5% to 89.2%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 93.5%95% interval 87.1% to 96.8%, 107 patients | 97.4%95% interval 86.5% to 99.5%, 38 patients |
| Children at 18 months | 78.1%95% interval 69.6% to 84.7%, 114 patients | 90.0%95% interval 76.9% to 96.0%, 40 patients |
| Children at 5 years | 74.6%95% interval 66.2% to 81.5%, 122 patients | 92.9%95% interval 81.0% to 97.5%, 42 patients |
| Women aged 25 to 49 | 73.2%95% interval 71.3% to 75.1%, 2,089 patients | 79.5%95% interval 76.1% to 82.5%, 610 patients |
| Women aged 50 to 64 | 80.0%95% interval 78.0% to 81.8%, 1,727 patients | 83.7%95% interval 80.3% to 86.7%, 523 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 16,866August 2026 | 4,816August 2026 |
| Primary care network | Filey and Scarborough PCN | Filey and Scarborough PCN |
| Phone | 01723 375343 | 01723 506706 |
| Friends and Family Test (its own feedback) | 94.4% good or very good946 answers, June 2026 | 89.4% good or very good104 answers, June 2026 |
| Appointments (one month) | 8,376 in August 2026Same day 28.6%; face to face 64.2% | 2,294 in August 2026Same day 24.2%; face to face 74.1% |
| Antibiotic items per STAR-PU (one year) | 0.88England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.0 qualified permanent13.6 including trainees and locums1,685 patients per permanent GP | 0.4 qualified permanent0.4 including trainees and locums |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.