Crawley · Compare
Saxonbrook Medical Centre vs Coachmans Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Saxonbrook Medical Centre and Coachmans Medical Practice cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Saxonbrook Medical CentreRH10 7QH | Coachmans Medical PracticeRH11 9JA |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 69.195% interval 53.6 to 81.698 survey answers | 77.395% interval 69.5 to 83.2103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 62.7%95% interval 40.6% to 80.5%, 98 answers | 75.8%95% interval 64.8% to 84.2%, 103 answers |
| Access (mean of the two below) | 83.9%95% interval 81.0% to 86.3% | 80.5%95% interval 76.5% to 83.9% |
| Appointments within two weeks of booking | 96.2%95% interval 94.5% to 97.3%, 10,970 appointments | 92.5%95% interval 89.0% to 95.0%, 4,584 appointments |
| Calls answered by the practice | 71.5%95% interval 66.1% to 76.3%, 6,207 calls | 68.4%95% interval 61.2% to 74.8%, 3,733 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 42.4%95% interval 22.7% to 64.8%, 90 answers | 42.3%95% interval 31.1% to 54.4%, 93 answers |
| Reception and admin team | 66.9%95% interval 43.9% to 84.0%, 92 answers | 81.6%95% interval 70.8% to 89.0%, 97 answers |
| Having a preferred professional | 11.8%95% interval 3.5% to 32.9%, 98 answers | 38.5%95% interval 28.0% to 50.1%, 101 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 32.2%95% interval 16.4% to 53.4%, 32 answers |
| Knowing the next step | 74.1%95% interval 51.3% to 88.6%, 95 answers | 75.7%95% interval 64.1% to 84.5%, 93 answers |
| Contacting the practice | 64.0%95% interval 41.7% to 81.6%, 97 answers | 73.5%95% interval 62.0% to 82.5%, 97 answers |
| Wait for an appointment | 59.6%95% interval 36.9% to 78.8%, 90 answers | 73.7%95% interval 61.5% to 83.2%, 87 answers |
| Being listened to | 76.3%95% interval 53.6% to 89.9%, 96 answers | 87.6%95% interval 77.9% to 93.5%, 99 answers |
| Care and concern | 73.1%95% interval 50.3% to 88.0%, 95 answers | 86.7%95% interval 76.8% to 92.8%, 99 answers |
| Confidence and trust | 87.1%95% interval 65.3% to 96.0%, 95 answers | 87.5%95% interval 77.7% to 93.3%, 99 answers |
| Involvement in decisions | 86.3%95% interval 63.7% to 95.7%, 90 answers | 89.1%95% interval 79.2% to 94.6%, 93 answers |
| Needs met | 81.9%95% interval 58.9% to 93.5%, 91 answers | 84.3%95% interval 73.8% to 91.1%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 93.9%95% interval 89.9% to 96.4%, 214 patients | 93.0%95% interval 86.8% to 96.4%, 114 patients |
| Children at 18 months | 85.7%95% interval 80.7% to 89.5%, 244 patients | 80.7%95% interval 72.3% to 87.0%, 109 patients |
| Children at 5 years | 79.6%95% interval 74.2% to 84.1%, 250 patients | 73.1%95% interval 64.1% to 80.6%, 108 patients |
| Women aged 25 to 49 | 67.6%95% interval 66.1% to 69.0%, 3,949 patients | 60.9%95% interval 58.7% to 63.1%, 1,940 patients |
| Women aged 50 to 64 | 74.3%95% interval 72.1% to 76.3%, 1,632 patients | 69.2%95% interval 66.0% to 72.3%, 806 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 19,935August 2026 | 9,864August 2026 |
| Primary care network | South Crawley PCN | South Crawley PCN |
| Phone | 01293 450400 | 01293 583320 |
| Friends and Family Test (its own feedback) | 91.7% good or very good24 answers, June 2026 | 100.0% good or very good66 answers, June 2026 |
| Appointments (one month) | 13,606 in August 2026Same day 64.3%; face to face 30.5% | 5,210 in August 2026Same day 67.3%; face to face 34.9% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.5 qualified permanent7.0 including trainees and locums3,076 patients per permanent GP | 3.5 qualified permanent3.5 including trainees and locums2,789 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.