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Ritchie Street Group Practice vs Amwell Group Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Ritchie Street Group Practice and Amwell Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureRitchie Street Group PracticeN1 0DGAmwell Group PracticeWC1X 0GB
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.2likely range 57.1 to 85.9101 survey answers80.4likely range 70.0 to 86.7106 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good70.1%likely range 45.7% to 86.7%, 101 answers82.5%likely range 67.8% to 91.3%, 106 answers
Access (mean of the two below)83.6%likely range 79.8% to 86.7%Clearly higher75.3%likely range 70.5% to 79.3%
Appointments within two weeks of booking92.1%likely range 87.9% to 94.9%, 3,483 appointments94.1%likely range 88.7% to 97.0%, 1,999 appointments
Calls answered by the practice75.1%likely range 68.7% to 80.6%, 4,220 callsClearly higher56.3%likely range 48.4% to 63.8%, 3,267 calls
More survey questions (not part of the grade)
Getting through on the phone65.1%likely range 40.0% to 83.9%, 93 answers74.9%likely range 58.8% to 86.1%, 99 answers
Reception and admin team84.8%likely range 60.6% to 95.3%, 99 answers81.5%likely range 66.5% to 90.8%, 103 answers
Having a preferred professional28.1%likely range 12.0% to 52.7%, 100 answers23.9%likely range 13.2% to 39.4%, 105 answers
Seeing your preferred professionalNot shown: fewer than 30 answers40.6%likely range 18.0% to 68.1%, 32 answers
Knowing the next step81.4%likely range 56.5% to 93.7%, 96 answers89.0%likely range 75.2% to 95.5%, 103 answers
Contacting the practice80.9%likely range 56.5% to 93.2%, 100 answers80.7%likely range 65.8% to 90.1%, 106 answers
Wait for an appointment83.1%likely range 57.2% to 94.7%, 89 answers77.6%likely range 61.2% to 88.4%, 93 answers
Being listened to84.7%likely range 60.3% to 95.3%, 98 answers93.0%likely range 80.1% to 97.8%, 101 answers
Care and concern85.2%likely range 60.9% to 95.5%, 98 answers96.4%likely range 84.8% to 99.2%, 100 answers
Confidence and trust89.1%likely range 65.3% to 97.3%, 97 answers97.3%likely range 86.1% to 99.5%, 100 answers
Involvement in decisions94.9%likely range 71.2% to 99.3%, 89 answers92.9%likely range 79.6% to 97.8%, 96 answers
Needs met89.2%likely range 65.2% to 97.3%, 96 answers94.5%likely range 81.9% to 98.5%, 99 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months73.6%likely range 65.1% to 80.6%, 121 patients83.3%likely range 74.3% to 89.6%, 90 patients
Children at 18 months74.3%likely range 65.4% to 81.6%, 109 patients73.9%likely range 64.1% to 81.8%, 92 patients
Children at 5 years69.0%likely range 58.5% to 77.9%, 84 patients73.2%likely range 60.4% to 83.0%, 56 patients
Women aged 25 to 4945.6%likely range 44.2% to 47.1%, 4,478 patients58.1%likely range 56.2% to 60.1%, 2,457 patients
Women aged 50 to 6467.8%likely range 65.0% to 70.5%, 1,134 patients74.0%likely range 70.7% to 77.1%, 727 patients
Facts (NHS England, not part of the grade)
Registered patients15,651August 202611,102August 2026
Primary care networkSouth Islington PCNSouth Islington PCN
Phone020 78371663020 78372020
Friends and Family Test (its own feedback)93.4% good or very good91 answers, June 202692.9% good or very good28 answers, June 2026
Appointments (one month)3,535 in August 2026Same day 32.6%; face to face 61.1%3,255 in August 2026Same day 44.5%; face to face 59.4%
Antibiotic items per STAR-PU (one year)0.45England 0.74, April 2025 to March 20260.53England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.5 qualified permanent9.1 including trainees and locums2,096 patients per permanent GP6.3 qualified permanent15.1 including trainees and locums1,752 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences