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Richford Gate Medical Centre vs Park Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Richford Gate Medical Centre and Park Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureRichford Gate Medical CentreW6 7HYPark Medical CentreW6 0QG
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score78.995% interval 68.5 to 85.7106 survey answers85.595% interval 77.4 to 89.7123 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good79.8%95% interval 65.1% to 89.3%, 106 answers90.2%95% interval 79.1% to 95.8%, 123 answers
Access (mean of the two below)76.8%95% interval 71.3% to 81.0%74.2%95% interval 66.7% to 79.6%
Appointments within two weeks of booking86.3%95% interval 80.8% to 90.5%, 2,953 appointments83.7%95% interval 76.2% to 89.1%, 1,899 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone72.5%95% interval 56.7% to 84.2%, 98 answers75.7%95% interval 61.3% to 85.9%, 107 answers
Reception and admin team78.4%95% interval 63.2% to 88.5%, 101 answers93.4%95% interval 83.1% to 97.6%, 121 answers
Having a preferred professional33.4%95% interval 20.9% to 48.8%, 105 answers26.4%95% interval 16.3% to 39.7%, 124 answers
Seeing your preferred professional51.5%95% interval 26.2% to 76.0%, 32 answers29.6%95% interval 12.3% to 55.8%, 35 answers
Knowing the next step83.1%95% interval 67.9% to 91.9%, 95 answers90.3%95% interval 79.1% to 95.8%, 122 answers
Contacting the practice79.6%95% interval 64.5% to 89.3%, 101 answers88.8%95% interval 77.3% to 94.9%, 121 answers
Wait for an appointment85.0%95% interval 70.1% to 93.2%, 95 answers78.4%95% interval 64.7% to 87.8%, 113 answers
Being listened to88.7%95% interval 75.0% to 95.4%, 100 answers86.0%95% interval 73.6% to 93.1%, 117 answers
Care and concern91.5%95% interval 78.5% to 97.0%, 100 answers86.1%95% interval 73.7% to 93.1%, 118 answers
Confidence and trust93.5%95% interval 81.0% to 98.0%, 99 answers89.4%95% interval 77.7% to 95.4%, 116 answers
Involvement in decisions92.3%95% interval 78.8% to 97.5%, 92 answers89.1%95% interval 77.1% to 95.2%, 114 answers
Needs met89.0%95% interval 75.4% to 95.5%, 100 answers88.5%95% interval 76.7% to 94.7%, 119 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months87.0%95% interval 79.0% to 92.2%, 100 patients89.0%95% interval 83.1% to 93.0%, 155 patients
Children at 18 months79.3%95% interval 70.0% to 86.4%, 92 patients80.9%95% interval 74.0% to 86.3%, 157 patients
Children at 5 years57.1%95% interval 47.3% to 66.5%, 98 patients68.8%95% interval 61.2% to 75.4%, 160 patients
Women aged 25 to 4951.0%95% interval 49.1% to 52.8%, 2,787 patients61.5%95% interval 59.9% to 63.1%, 3,635 patients
Women aged 50 to 6469.0%95% interval 66.2% to 71.7%, 1,085 patients78.5%95% interval 76.2% to 80.6%, 1,336 patients
Facts (NHS England, not part of the rating)
Registered patients12,293August 202614,694August 2026
Primary care networkHammersmith & Fulham Partnership PCNHammersmith & Fulham Partnership PCN
Phone020 33156655020 87417471
Friends and Family Test (its own feedback)67.0% good or very good106 answers, June 202676.7% good or very good189 answers, June 2026
Appointments (one month)7,104 in August 2026Same day 36.2%; face to face 77.1%5,436 in August 2026Same day 39.6%; face to face 83.7%
Antibiotic items per STAR-PU (one year)0.56England 0.74, April 2025 to March 20260.59England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.6 qualified permanent12.8 including trainees and locums1,436 patients per permanent GP8.4 qualified permanent13.3 including trainees and locums1,741 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences