Hammersmith and Fulham · Compare
Richford Gate Medical Centre vs Brook Green Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Brook Green Medical Centre’s Practice score is clearly higher than Richford Gate Medical Centre’s: its 95% interval lies wholly above.
Side by side
| Measure | Richford Gate Medical CentreW6 7HY | Brook Green Medical CentreW6 7EG |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 78.995% interval 68.5 to 85.7106 survey answers | 93.995% interval 86.2 to 96.1125 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 79.8%95% interval 65.1% to 89.3%, 106 answers | 95.6%95% interval 84.8% to 98.8%, 125 answers |
| Access (mean of the two below) | 76.8%95% interval 71.3% to 81.0% | 89.7%95% interval 85.6% to 90.4%Clearly higher |
| Appointments within two weeks of booking | 86.3%95% interval 80.8% to 90.5%, 2,953 appointments | 99.2%95% interval 95.1% to 99.9%, 1,622 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 72.5%95% interval 56.7% to 84.2%, 98 answers | 86.1%95% interval 72.4% to 93.6%, 120 answers |
| Reception and admin team | 78.4%95% interval 63.2% to 88.5%, 101 answers | 94.9%95% interval 83.7% to 98.6%, 122 answers |
| Having a preferred professional | 33.4%95% interval 20.9% to 48.8%, 105 answers | 33.5%95% interval 21.2% to 48.5%, 125 answers |
| Seeing your preferred professional | 51.5%95% interval 26.2% to 76.0%, 32 answers | 61.8%95% interval 36.7% to 81.9%, 43 answers |
| Knowing the next step | 83.1%95% interval 67.9% to 91.9%, 95 answers | 94.2%95% interval 82.6% to 98.2%, 121 answers |
| Contacting the practice | 79.6%95% interval 64.5% to 89.3%, 101 answers | 93.5%95% interval 81.9% to 97.9%, 124 answers |
| Wait for an appointment | 85.0%95% interval 70.1% to 93.2%, 95 answers | 87.2%95% interval 73.1% to 94.5%, 112 answers |
| Being listened to | 88.7%95% interval 75.0% to 95.4%, 100 answers | 97.7%95% interval 87.7% to 99.6%, 122 answers |
| Care and concern | 91.5%95% interval 78.5% to 97.0%, 100 answers | 97.6%95% interval 87.6% to 99.6%, 124 answers |
| Confidence and trust | 93.5%95% interval 81.0% to 98.0%, 99 answers | 99.5%95% interval 90.5% to 100.0%, 120 answers |
| Involvement in decisions | 92.3%95% interval 78.8% to 97.5%, 92 answers | 98.6%95% interval 89.1% to 99.8%, 122 answers |
| Needs met | 89.0%95% interval 75.4% to 95.5%, 100 answers | 96.9%95% interval 86.5% to 99.4%, 120 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 87.0%95% interval 79.0% to 92.2%, 100 patients | 80.9%95% interval 73.3% to 86.7%, 131 patients |
| Children at 18 months | 79.3%95% interval 70.0% to 86.4%, 92 patients | 72.2%95% interval 63.8% to 79.3%, 126 patients |
| Children at 5 years | 57.1%95% interval 47.3% to 66.5%, 98 patients | 65.4%95% interval 56.9% to 73.0%, 130 patients |
| Women aged 25 to 49 | 51.0%95% interval 49.1% to 52.8%, 2,787 patients | 54.5%95% interval 52.9% to 56.0%, 3,737 patients |
| Women aged 50 to 64 | 69.0%95% interval 66.2% to 71.7%, 1,085 patients | 72.8%95% interval 70.3% to 75.1%, 1,313 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 12,293August 2026 | 15,140August 2026 |
| Primary care network | Hammersmith & Fulham Partnership PCN | Hammersmith & Fulham Partnership PCN |
| Phone | 020 33156655 | 020 74713333 |
| Friends and Family Test (its own feedback) | 67.0% good or very good106 answers, June 2026 | 86.6% good or very good186 answers, June 2026 |
| Appointments (one month) | 7,104 in August 2026Same day 36.2%; face to face 77.1% | 5,191 in August 2026Same day 39.0%; face to face 70.2% |
| Antibiotic items per STAR-PU (one year) | 0.56England 0.74, April 2025 to March 2026 | 0.52England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.6 qualified permanent12.8 including trainees and locums1,436 patients per permanent GP | 12.3 qualified permanent14.9 including trainees and locums1,234 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.