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Reedyford Hlth Care Group vs Whitefield Healthcare

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Reedyford Hlth Care Group and Whitefield Healthcare cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureReedyford Hlth Care GroupBB9 7SRWhitefield HealthcareBB9 7SR
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score77.795% interval 57.7 to 88.581 survey answers81.495% interval 77.8 to 84.2105 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good77.0%95% interval 48.4% to 92.3%, 81 answers79.9%95% interval 75.6% to 83.6%, 105 answers
Access (mean of the two below)79.3%95% interval 76.0% to 81.9%84.6%95% interval 78.5% to 88.7%
Appointments within two weeks of booking97.7%95% interval 93.9% to 99.2%, 2,288 appointmentsClearly higher88.3%95% interval 79.4% to 93.6%, 1,219 appointments
Calls answered by the practice60.7%95% interval 55.4% to 65.7%, 7,203 calls80.8%95% interval 72.5% to 87.1%, 2,309 callsClearly higher
More survey questions (not part of the rating)
Getting through on the phone58.3%95% interval 30.9% to 81.4%, 76 answers63.7%95% interval 58.6% to 68.5%, 100 answers
Reception and admin team89.9%95% interval 61.6% to 98.0%, 79 answers86.0%95% interval 82.1% to 89.2%, 101 answers
Having a preferred professional36.7%95% interval 15.8% to 64.0%, 82 answers43.4%95% interval 38.5% to 48.4%, 105 answers
Seeing your preferred professional38.5%95% interval 10.0% to 78.0%, 31 answers51.9%95% interval 44.0% to 59.7%, 43 answers
Knowing the next step69.0%95% interval 39.4% to 88.4%, 73 answers86.1%95% interval 82.2% to 89.3%, 101 answers
Contacting the practice65.0%95% interval 37.1% to 85.4%, 80 answers71.8%95% interval 67.1% to 76.1%, 105 answers
Wait for an appointment77.5%95% interval 46.6% to 93.1%, 70 answers79.3%95% interval 74.6% to 83.3%, 91 answers
Being listened to88.9%95% interval 60.7% to 97.7%, 80 answers88.5%95% interval 84.9% to 91.4%, 104 answers
Care and concern87.3%95% interval 58.6% to 97.1%, 79 answers89.7%95% interval 86.2% to 92.4%, 102 answers
Confidence and trust92.4%95% interval 64.3% to 98.8%, 78 answers96.1%95% interval 93.6% to 97.6%, 103 answers
Involvement in decisions90.6%95% interval 60.8% to 98.3%, 72 answers93.9%95% interval 90.9% to 96.0%, 96 answers
Needs met95.3%95% interval 68.0% to 99.5%, 78 answers95.4%95% interval 92.8% to 97.1%, 102 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months80.3%95% interval 73.3% to 85.7%, 157 patients63.8%95% interval 49.5% to 76.0%, 47 patients
Children at 18 months74.1%95% interval 67.2% to 80.1%, 174 patients69.1%95% interval 56.0% to 79.7%, 55 patients
Children at 5 years77.9%95% interval 71.1% to 83.5%, 172 patients80.6%95% interval 69.6% to 88.3%, 67 patients
Women aged 25 to 4958.3%95% interval 56.3% to 60.3%, 2,298 patients50.9%95% interval 47.3% to 54.5%, 727 patients
Women aged 50 to 6472.2%95% interval 69.6% to 74.6%, 1,200 patients67.0%95% interval 61.2% to 72.4%, 267 patients
Facts (NHS England, not part of the rating)
Registered patients14,364August 20263,979August 2026
Primary care networkPendle West PCNPendle West PCN
Phone01282 65757501282 657700
Friends and Family Test (its own feedback)81.5% good or very good178 answers, June 202686.5% good or very good37 answers, June 2026
Appointments (one month)5,485 in August 2026Same day 43.7%; face to face 59.2%1,899 in August 2026Same day 49.3%; face to face 88.3%
Antibiotic items per STAR-PU (one year)0.79England 0.74, April 2025 to March 20260.85England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.6 qualified permanent5.6 including trainees and locums3,149 patients per permanent GP0.8 qualified permanent0.8 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences