West Northamptonshire · Compare
Queensview Medical Centre vs The Pines Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Queensview Medical Centre and The Pines Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Queensview Medical CentreNN2 6LS | The Pines SurgeryNN2 8LL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.6likely range 77.3 to 86.6112 survey answers | 79.9likely range 74.3 to 84.3112 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.6%likely range 75.1% to 88.2%, 112 answers | 79.5%likely range 71.5% to 85.7%, 112 answers |
| Access (mean of the two below) | 82.5%likely range 79.0% to 85.5% | 80.8%likely range 77.7% to 83.2% |
| Appointments within two weeks of booking | 96.6%likely range 94.4% to 97.9%, 6,661 appointments | 99.5%likely range 96.1% to 99.9%, 1,906 appointments |
| Calls answered by the practice | 68.2%likely range 61.6% to 74.2%, 4,339 calls | 62.0%likely range 56.9% to 66.9%, 7,476 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.8%likely range 43.7% to 61.7%, 102 answers | 65.5%likely range 56.6% to 73.4%, 109 answers |
| Reception and admin team | 92.2%likely range 86.0% to 95.8%, 106 answers | 83.6%likely range 76.0% to 89.1%, 111 answers |
| Having a preferred professional | 29.9%likely range 22.6% to 38.4%, 112 answers | 26.7%likely range 19.6% to 35.2%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.7%likely range 78.3% to 90.9%, 105 answers | 86.6%likely range 79.2% to 91.7%, 105 answers |
| Contacting the practice | 75.9%likely range 67.5% to 82.7%, 105 answers | 77.6%likely range 69.4% to 84.2%, 109 answers |
| Wait for an appointment | 80.9%likely range 72.6% to 87.2%, 99 answers | 67.8%likely range 58.5% to 75.9%, 99 answers |
| Being listened to | 90.8%likely range 84.3% to 94.8%, 106 answers | 87.3%likely range 80.0% to 92.2%, 106 answers |
| Care and concern | 88.7%likely range 81.8% to 93.2%, 106 answers | 83.2%likely range 75.4% to 88.9%, 106 answers |
| Confidence and trust | 97.1%likely range 92.3% to 98.9%, 105 answers | 96.5%likely range 91.4% to 98.6%, 108 answers |
| Involvement in decisions | 95.1%likely range 89.5% to 97.8%, 102 answers | 94.7%likely range 88.8% to 97.6%, 101 answers |
| Needs met | 93.1%likely range 87.1% to 96.5%, 106 answers | 93.5%likely range 87.6% to 96.7%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.4%likely range 76.6% to 91.3%, 89 patients | 94.7%likely range 89.4% to 97.4%, 131 patients |
| Children at 18 months | 83.3%likely range 74.9% to 89.3%, 102 patients | 93.3%likely range 87.8% to 96.5%, 135 patients |
| Children at 5 years | 75.8%likely range 66.5% to 83.1%, 99 patients | 85.3%likely range 78.4% to 90.3%, 136 patients |
| Women aged 25 to 49 | 64.9%likely range 62.6% to 67.1%, 1,726 patients | 78.3%likely range 76.4% to 80.0%, 1,965 patients |
| Women aged 50 to 64 | 70.8%likely range 67.5% to 74.0%, 765 patients | 80.7%likely range 77.9% to 83.3%, 824 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,638August 2026 | 11,427August 2026 |
| Primary care network | Royal Parks PCN | Royal Parks PCN |
| Phone | 01604 713315 | 01604 845144 |
| Friends and Family Test (its own feedback) | 89.5% good or very good19 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 8,106 in August 2026Same day 67.4%; face to face 37.0% | 5,552 in August 2026Same day 44.3%; face to face 83.5% |
| Antibiotic items per STAR-PU (one year) | 0.95England 0.74, April 2025 to March 2026 | 0.90England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.5 qualified permanent5.6 including trainees and locums2,759 patients per permanent GP | 5.3 qualified permanent5.3 including trainees and locums2,159 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.