Cornwall · Compare
Penryn Surgery vs Falmouth Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Penryn Surgery and Falmouth Health Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Penryn SurgeryTR10 8HX | Falmouth Health CentreTR11 2LH |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 85.695% interval 51.5 to 92.180 survey answers | 88.995% interval 79.9 to 93.395 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 89.9%95% interval 41.2% to 99.1%, 80 answers | 89.2%95% interval 76.5% to 95.4%, 95 answers |
| Access (mean of the two below) | 75.5%95% interval 72.4% to 78.3% | 87.9%95% interval 83.9% to 90.7%Clearly higher |
| Appointments within two weeks of booking | 82.2%95% interval 78.1% to 85.7%, 6,033 appointments | 90.2%95% interval 84.0% to 94.1%, 2,067 appointments |
| Calls answered by the practice | 68.8%95% interval 64.0% to 73.2%, 8,170 calls | 85.6%95% interval 80.5% to 89.5%, 4,939 callsClearly higher |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 68.2%95% interval 24.1% to 93.5%, 74 answers | 79.3%95% interval 64.7% to 88.9%, 91 answers |
| Reception and admin team | 88.6%95% interval 39.0% to 99.0%, 76 answers | 84.3%95% interval 70.5% to 92.3%, 94 answers |
| Having a preferred professional | 14.0%95% interval 1.6% to 61.8%, 81 answers | 35.2%95% interval 22.7% to 50.1%, 96 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 68.3%95% interval 42.5% to 86.2%, 33 answers |
| Knowing the next step | 96.1%95% interval 44.2% to 99.9%, 72 answers | 86.9%95% interval 73.6% to 94.1%, 93 answers |
| Contacting the practice | 82.8%95% interval 34.8% to 97.8%, 77 answers | 85.1%95% interval 71.6% to 92.8%, 95 answers |
| Wait for an appointment | 86.0%95% interval 34.8% to 98.6%, 68 answers | 68.1%95% interval 52.3% to 80.5%, 86 answers |
| Being listened to | 93.1%95% interval 43.7% to 99.6%, 79 answers | 86.0%95% interval 72.6% to 93.5%, 94 answers |
| Care and concern | 92.4%95% interval 42.8% to 99.5%, 78 answers | 83.9%95% interval 70.3% to 92.0%, 95 answers |
| Confidence and trust | 98.6%95% interval 48.9% to 100.0%, 79 answers | 94.8%95% interval 83.6% to 98.5%, 93 answers |
| Involvement in decisions | 99.4%95% interval 48.6% to 100.0%, 76 answers | 95.7%95% interval 84.7% to 98.9%, 90 answers |
| Needs met | 98.3%95% interval 48.5% to 100.0%, 79 answers | 92.4%95% interval 80.3% to 97.3%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 90.4%95% interval 83.7% to 94.6%, 115 patients | 95.1%95% interval 88.0% to 98.1%, 81 patients |
| Children at 18 months | 89.3%95% interval 82.5% to 93.6%, 121 patients | 86.4%95% interval 77.3% to 92.2%, 81 patients |
| Children at 5 years | 84.4%95% interval 77.6% to 89.3%, 147 patients | 78.7%95% interval 69.4% to 85.8%, 94 patients |
| Women aged 25 to 49 | 70.3%95% interval 68.6% to 71.9%, 2,872 patients | 75.6%95% interval 73.5% to 77.6%, 1,709 patients |
| Women aged 50 to 64 | 74.9%95% interval 72.6% to 77.1%, 1,442 patients | 78.3%95% interval 75.5% to 80.8%, 911 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 19,540August 2026 | 10,606August 2026 |
| Primary care network | Falmouth and Penryn PCN | Falmouth and Penryn PCN |
| Phone | 01326 372502 | 01326 210090 |
| Friends and Family Test (its own feedback) | 95.9% good or very good220 answers, June 2026 | 100.0% good or very good14 answers, June 2026 |
| Appointments (one month) | 9,375 in August 2026Same day 43.2%; face to face 56.5% | 4,526 in August 2026Same day 39.4%; face to face 60.3% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.0 qualified permanent9.9 including trainees and locums2,451 patients per permanent GP | 5.9 qualified permanent7.0 including trainees and locums1,792 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.