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Orchard Court Surgery vs Blacketts Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Orchard Court Surgery and Blacketts Medical Practice cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureOrchard Court SurgeryDL3 6HZBlacketts Medical PracticeDL3 7JR
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score87.095% interval 78.4 to 89.886 survey answers85.595% interval 74.6 to 90.5102 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good96.2%95% interval 84.3% to 99.2%, 86 answers89.2%95% interval 73.7% to 96.1%, 102 answers
Access (mean of the two below)65.5%95% interval 58.4% to 71.6%76.8%95% interval 72.8% to 80.1%Clearly higher
Appointments within two weeks of booking75.0%95% interval 67.9% to 81.1%, 2,505 appointments81.9%95% interval 75.3% to 87.0%, 2,524 appointments
Calls answered by the practiceNot in the grade: no phone data71.6%95% interval 67.0% to 75.9%, 8,154 calls
More survey questions (not part of the rating)
Getting through on the phone86.4%95% interval 71.3% to 94.2%, 82 answers93.0%95% interval 77.8% to 98.1%, 95 answers
Reception and admin team98.5%95% interval 87.3% to 99.8%, 81 answers97.8%95% interval 84.9% to 99.7%, 99 answers
Having a preferred professional46.0%95% interval 30.9% to 62.0%, 85 answers32.1%95% interval 18.4% to 49.9%, 101 answers
Seeing your preferred professional34.0%95% interval 15.4% to 59.3%, 36 answers59.9%95% interval 31.0% to 83.3%, 34 answers
Knowing the next step95.0%95% interval 82.0% to 98.7%, 80 answers93.1%95% interval 78.3% to 98.0%, 99 answers
Contacting the practice89.8%95% interval 75.7% to 96.1%, 85 answers93.7%95% interval 79.3% to 98.3%, 100 answers
Wait for an appointment64.4%95% interval 47.2% to 78.6%, 77 answers88.6%95% interval 72.2% to 95.9%, 95 answers
Being listened to86.6%95% interval 71.5% to 94.3%, 82 answers91.0%95% interval 75.2% to 97.1%, 95 answers
Care and concern93.9%95% interval 81.0% to 98.3%, 84 answers91.7%95% interval 76.2% to 97.4%, 96 answers
Confidence and trust94.7%95% interval 82.2% to 98.6%, 85 answers97.0%95% interval 83.3% to 99.5%, 94 answers
Involvement in decisions91.9%95% interval 78.0% to 97.3%, 81 answers92.4%95% interval 76.9% to 97.8%, 94 answers
Needs met91.2%95% interval 77.5% to 96.9%, 85 answers97.1%95% interval 83.8% to 99.6%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months93.0%95% interval 86.3% to 96.6%, 100 patients96.2%95% interval 90.5% to 98.5%, 104 patients
Children at 18 months97.5%95% interval 91.2% to 99.3%, 79 patients92.5%95% interval 86.8% to 95.9%, 134 patients
Children at 5 years93.8%95% interval 87.2% to 97.1%, 97 patients83.5%95% interval 75.8% to 89.0%, 121 patients
Women aged 25 to 4976.1%95% interval 73.9% to 78.2%, 1,489 patients69.9%95% interval 67.8% to 71.9%, 1,914 patients
Women aged 50 to 6479.6%95% interval 76.6% to 82.2%, 798 patients78.3%95% interval 75.5% to 80.8%, 957 patients
Facts (NHS England, not part of the rating)
Registered patients8,638August 202611,618August 2026
Primary care networkDarlington PCNDarlington PCN
Phone01325 46528501325 380640
Friends and Family Test (its own feedback)3 answers in June 2026; shares not published below 589.8% good or very good422 answers, June 2026
Appointments (one month)4,897 in August 2026Same day 51.3%; face to face 52.8%4,632 in August 2026Same day 37.0%; face to face 74.4%
Antibiotic items per STAR-PU (one year)0.82England 0.74, April 2025 to March 20260.85England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.9 qualified permanent3.9 including trainees and locums2,196 patients per permanent GP5.3 qualified permanent8.5 including trainees and locums2,184 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences