Swindon · Compare
Old Town Surgery vs The Lawn Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Old Town Surgery’s Practice Grade is clearly higher than The Lawn Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Old Town SurgerySN1 4GB | The Lawn Medical CentreSN3 1JL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.4likely range 81.8 to 90.6122 survey answersClearly higher | 77.2likely range 71.4 to 81.4113 survey answers |
| Label (against the England average) | Patients: clearly above the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 89.9%likely range 84.1% to 93.7%, 122 answers | 85.3%likely range 77.6% to 90.6%, 113 answers |
| Access (mean of the two below) | 81.4%likely range 68.5% to 87.1%Clearly higher | 58.1%likely range 50.8% to 64.6% |
| Appointments within two weeks of booking | 90.9%likely range 78.0% to 96.6%, 604 appointmentsClearly higher | 67.6%likely range 60.3% to 74.1%, 2,639 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.4%likely range 56.4% to 71.7%, 115 answers | 79.3%likely range 70.8% to 85.8%, 109 answers |
| Reception and admin team | 94.9%likely range 90.2% to 97.4%, 121 answers | 90.0%likely range 83.0% to 94.3%, 110 answers |
| Having a preferred professional | 35.9%likely range 28.8% to 43.7%, 122 answers | 28.2%likely range 20.7% to 37.2%, 112 answers |
| Seeing your preferred professional | 66.4%likely range 52.6% to 77.9%, 41 answers | 28.2%likely range 16.1% to 44.5%, 37 answers |
| Knowing the next step | 86.5%likely range 80.1% to 91.1%, 117 answers | 85.2%likely range 77.4% to 90.6%, 111 answers |
| Contacting the practice | 80.9%likely range 74.0% to 86.4%, 119 answers | 76.9%likely range 68.3% to 83.8%, 111 answers |
| Wait for an appointment | 70.5%likely range 62.5% to 77.4%, 111 answers | 75.0%likely range 65.6% to 82.5%, 98 answers |
| Being listened to | 98.3%likely range 94.8% to 99.5%, 119 answers | 96.0%likely range 90.5% to 98.4%, 108 answers |
| Care and concern | 98.0%likely range 94.3% to 99.3%, 119 answers | 96.4%likely range 91.1% to 98.6%, 108 answers |
| Confidence and trust | 98.6%likely range 95.2% to 99.6%, 119 answers | 99.0%likely range 94.8% to 99.8%, 109 answers |
| Involvement in decisions | 100.0%likely range 97.4% to 100.0%, 113 answers | 96.2%likely range 90.6% to 98.5%, 104 answers |
| Needs met | 92.7%likely range 87.4% to 95.9%, 119 answers | 98.5%likely range 94.2% to 99.6%, 110 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.0%likely range 83.6% to 96.3%, 75 patients | 96.4%likely range 91.2% to 98.6%, 112 patients |
| Children at 18 months | 87.7%likely range 78.7% to 93.2%, 81 patients | 89.6%likely range 82.6% to 93.9%, 115 patients |
| Children at 5 years | 91.6%likely range 83.6% to 95.9%, 83 patients | 92.2%likely range 85.8% to 95.8%, 115 patients |
| Women aged 25 to 49 | 71.2%likely range 69.0% to 73.4%, 1,634 patients | 73.7%likely range 71.6% to 75.7%, 1,704 patients |
| Women aged 50 to 64 | 76.4%likely range 73.5% to 79.1%, 861 patients | 81.7%likely range 78.9% to 84.1%, 845 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,100August 2026 | 9,788August 2026 |
| Primary care network | Wyvern Health Partnership PCN | Wyvern Health Partnership PCN |
| Phone | 01793 616057 | 01793 536515 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 94.6% good or very good316 answers, June 2026 |
| Appointments (one month) | 3,708 in August 2026Same day 19.3%; face to face 92.5% | 4,490 in August 2026Same day 23.0%; face to face 80.9% |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.2 qualified permanent4.2 including trainees and locums2,174 patients per permanent GP | 4.9 qualified permanent6.6 including trainees and locums1,995 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.