Nuneaton and Bedworth · Compare
Old Mill Surgery vs Queens Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Old Mill Surgery and Queens Road Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Old Mill SurgeryCV11 5PQ | Queens Road SurgeryCV11 5LE |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 85.295% interval 74.9 to 89.8109 survey answers | 84.295% interval 81.0 to 86.4102 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 90.0%95% interval 75.3% to 96.3%, 109 answers | 81.8%95% interval 78.7% to 84.5%, 102 answers |
| Access (mean of the two below) | 74.0%95% interval 70.6% to 77.0% | 89.6%95% interval 81.9% to 93.6%Clearly higher |
| Appointments within two weeks of booking | 83.3%95% interval 79.0% to 86.9%, 5,177 appointments | 96.3%95% interval 85.9% to 99.1%, 652 appointments |
| Calls answered by the practice | 64.6%95% interval 59.3% to 69.5%, 7,050 calls | 82.8%95% interval 71.5% to 90.2%, 1,295 callsClearly higher |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 52.8%95% interval 36.3% to 68.6%, 108 answers | 84.2%95% interval 81.2% to 86.7%, 102 answers |
| Reception and admin team | 91.1%95% interval 76.6% to 97.0%, 108 answers | 94.3%95% interval 92.3% to 95.8%, 102 answers |
| Having a preferred professional | 38.0%95% interval 23.5% to 55.0%, 108 answers | 60.2%95% interval 56.5% to 63.8%, 103 answers |
| Seeing your preferred professional | 23.1%95% interval 7.1% to 54.3%, 34 answers | 33.0%95% interval 28.2% to 38.1%, 54 answers |
| Knowing the next step | 79.9%95% interval 63.4% to 90.1%, 108 answers | 83.0%95% interval 79.9% to 85.7%, 97 answers |
| Contacting the practice | 78.1%95% interval 61.5% to 88.8%, 109 answers | 81.4%95% interval 78.3% to 84.2%, 99 answers |
| Wait for an appointment | 69.5%95% interval 51.9% to 82.8%, 102 answers | 81.1%95% interval 77.9% to 83.9%, 96 answers |
| Being listened to | 90.6%95% interval 76.0% to 96.7%, 108 answers | 92.0%95% interval 89.7% to 93.8%, 100 answers |
| Care and concern | 88.8%95% interval 73.7% to 95.7%, 107 answers | 91.3%95% interval 88.9% to 93.2%, 99 answers |
| Confidence and trust | 93.0%95% interval 79.0% to 97.9%, 108 answers | 96.4%95% interval 94.6% to 97.6%, 96 answers |
| Involvement in decisions | 92.2%95% interval 77.7% to 97.5%, 105 answers | 92.4%95% interval 90.1% to 94.2%, 96 answers |
| Needs met | 91.7%95% interval 77.2% to 97.3%, 106 answers | 92.6%95% interval 90.3% to 94.4%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 94.2%95% interval 89.1% to 97.1%, 139 patients | 77.3%95% interval 56.6% to 89.9%, 22 patients |
| Children at 18 months | 86.4%95% interval 79.8% to 91.1%, 140 patients | 76.0%95% interval 56.6% to 88.5%, 25 patients |
| Children at 5 years | 83.7%95% interval 77.4% to 88.6%, 166 patients | 85.7%95% interval 68.5% to 94.3%, 28 patients |
| Women aged 25 to 49 | 69.4%95% interval 67.5% to 71.2%, 2,413 patients | 59.6%95% interval 55.2% to 63.8%, 500 patients |
| Women aged 50 to 64 | 78.5%95% interval 76.0% to 80.9%, 1,062 patients | 76.8%95% interval 70.8% to 81.9%, 220 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 13,562August 2026 | 2,745August 2026 |
| Primary care network | Nuneaton & Bedworth PCN | Nuneaton & Bedworth PCN |
| Phone | 024 76382554 | 024 76642368 |
| Friends and Family Test (its own feedback) | 95.8% good or very good215 answers, June 2026 | 91.4% good or very good35 answers, June 2026 |
| Appointments (one month) | 5,428 in August 2026Same day 48.7%; face to face 57.6% | 905 in August 2026Same day 51.2%; face to face 67.9% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 0.52England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent7.0 including trainees and locums4,238 patients per permanent GP | 1.4 qualified permanent1.6 including trainees and locums1,928 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.