Wigan · Compare
Old Henry Street Med Ctr vs Lilford & Pennington Park Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Old Henry Street Med Ctr and Lilford & Pennington Park Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Old Henry Street Med CtrWN7 2PG | Lilford & Pennington Park SurgeryWN7 2PE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.2likely range 75.9 to 86.9102 survey answers | 79.3likely range 72.6 to 84.4112 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 81.2%likely range 72.4% to 87.7%, 102 answers | 76.8%likely range 67.4% to 84.0%, 112 answers |
| Access (mean of the two below) | 84.5%likely range 80.0% to 87.9% | 84.9%likely range 80.7% to 88.1% |
| Appointments within two weeks of booking | 93.0%likely range 87.4% to 96.2%, 2,066 appointments | 89.7%likely range 84.6% to 93.3%, 2,915 appointments |
| Calls answered by the practice | 76.0%likely range 68.9% to 81.9%, 3,436 calls | 80.0%likely range 73.3% to 85.3%, 3,530 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.3%likely range 66.8% to 83.8%, 97 answers | 69.1%likely range 59.1% to 77.6%, 107 answers |
| Reception and admin team | 86.9%likely range 78.8% to 92.2%, 101 answers | 90.7%likely range 83.2% to 95.0%, 110 answers |
| Having a preferred professional | 41.4%likely range 32.2% to 51.4%, 101 answers | 34.3%likely range 25.6% to 44.2%, 112 answers |
| Seeing your preferred professional | 35.7%likely range 22.0% to 52.3%, 38 answers | 60.7%likely range 44.3% to 75.0%, 42 answers |
| Knowing the next step | 88.2%likely range 80.0% to 93.3%, 95 answers | 82.1%likely range 73.2% to 88.6%, 109 answers |
| Contacting the practice | 80.5%likely range 71.3% to 87.2%, 98 answers | 81.7%likely range 72.8% to 88.1%, 112 answers |
| Wait for an appointment | 75.8%likely range 65.4% to 83.8%, 85 answers | 57.3%likely range 46.9% to 67.1%, 102 answers |
| Being listened to | 86.4%likely range 78.0% to 91.9%, 97 answers | 86.7%likely range 78.5% to 92.1%, 111 answers |
| Care and concern | 85.7%likely range 77.3% to 91.4%, 99 answers | 88.1%likely range 80.2% to 93.2%, 111 answers |
| Confidence and trust | 89.5%likely range 81.7% to 94.2%, 98 answers | 95.9%likely range 89.9% to 98.4%, 111 answers |
| Involvement in decisions | 94.6%likely range 87.9% to 97.7%, 93 answers | 95.3%likely range 89.0% to 98.1%, 110 answers |
| Needs met | 91.5%likely range 84.2% to 95.6%, 99 answers | 93.1%likely range 86.1% to 96.7%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.7%likely range 77.4% to 94.7%, 53 patients | 87.5%likely range 77.9% to 93.3%, 72 patients |
| Children at 18 months | 88.9%likely range 76.5% to 95.2%, 45 patients | 97.4%likely range 90.9% to 99.3%, 76 patients |
| Children at 5 years | 84.0%likely range 71.5% to 91.7%, 50 patients | 84.3%likely range 75.3% to 90.4%, 89 patients |
| Women aged 25 to 49 | 76.4%likely range 73.4% to 79.0%, 888 patients | 68.3%likely range 65.6% to 70.9%, 1,190 patients |
| Women aged 50 to 64 | 78.1%likely range 74.6% to 81.3%, 581 patients | 72.4%likely range 68.6% to 75.9%, 569 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,006August 2026 | 6,980August 2026 |
| Primary care network | Leigh PCN | Leigh PCN |
| Phone | 01942 680109 | 01942 483438 |
| Friends and Family Test (its own feedback) | 92.4% good or very good236 answers, June 2026 | 92.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 2,740 in August 2026Same day 41.7%; face to face 72.5% | 3,122 in August 2026Same day 23.9%; face to face 53.7% |
| Antibiotic items per STAR-PU (one year) | 0.94England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.9 qualified permanent6.7 including trainees and locums1,218 patients per permanent GP | 2.2 qualified permanent4.2 including trainees and locums3,116 patients per permanent GP |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.