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Old Henry Street Med Ctr vs Brookmill Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Old Henry Street Med Ctr and Brookmill Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureOld Henry Street Med CtrWN7 2PGBrookmill Medical CentreWN7 2RB
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.2likely range 75.9 to 86.9102 survey answers74.7likely range 66.9 to 80.6113 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good81.2%likely range 72.4% to 87.7%, 102 answers75.9%likely range 65.1% to 84.2%, 113 answers
Access (mean of the two below)84.5%likely range 80.0% to 87.9%Clearly higher71.6%likely range 66.3% to 76.1%
Appointments within two weeks of booking93.0%likely range 87.4% to 96.2%, 2,066 appointmentsClearly higher72.3%likely range 64.1% to 79.2%, 2,008 appointments
Calls answered by the practice76.0%likely range 68.9% to 81.9%, 3,436 calls70.8%likely range 64.1% to 76.7%, 4,167 calls
More survey questions (not part of the grade)
Getting through on the phone76.3%likely range 66.8% to 83.8%, 97 answers67.2%likely range 55.8% to 77.0%, 110 answers
Reception and admin team86.9%likely range 78.8% to 92.2%, 101 answers88.5%likely range 79.1% to 94.0%, 109 answers
Having a preferred professional41.4%likely range 32.2% to 51.4%, 101 answers30.2%likely range 20.9% to 41.5%, 112 answers
Seeing your preferred professional35.7%likely range 22.0% to 52.3%, 38 answers47.9%likely range 30.0% to 66.4%, 40 answers
Knowing the next step88.2%likely range 80.0% to 93.3%, 95 answers88.3%likely range 78.9% to 93.8%, 110 answers
Contacting the practice80.5%likely range 71.3% to 87.2%, 98 answers79.2%likely range 68.6% to 86.9%, 112 answers
Wait for an appointment75.8%likely range 65.4% to 83.8%, 85 answers61.8%likely range 49.7% to 72.6%, 100 answers
Being listened to86.4%likely range 78.0% to 91.9%, 97 answers90.1%likely range 81.1% to 95.1%, 110 answers
Care and concern85.7%likely range 77.3% to 91.4%, 99 answers87.1%likely range 77.4% to 93.0%, 109 answers
Confidence and trust89.5%likely range 81.7% to 94.2%, 98 answers92.3%likely range 83.7% to 96.5%, 110 answers
Involvement in decisions94.6%likely range 87.9% to 97.7%, 93 answers87.7%likely range 77.9% to 93.5%, 107 answers
Needs met91.5%likely range 84.2% to 95.6%, 99 answers90.5%likely range 81.5% to 95.4%, 109 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.7%likely range 77.4% to 94.7%, 53 patients88.7%likely range 78.5% to 94.4%, 62 patients
Children at 18 months88.9%likely range 76.5% to 95.2%, 45 patients88.5%likely range 79.5% to 93.8%, 78 patients
Children at 5 years84.0%likely range 71.5% to 91.7%, 50 patients87.1%likely range 78.3% to 92.6%, 85 patients
Women aged 25 to 4976.4%likely range 73.4% to 79.0%, 888 patients69.0%likely range 66.5% to 71.5%, 1,298 patients
Women aged 50 to 6478.1%likely range 74.6% to 81.3%, 581 patients73.2%likely range 70.1% to 76.1%, 833 patients
Facts (NHS England, not part of the grade)
Registered patients6,006August 20268,552August 2026
Primary care networkLeigh PCNLeigh PCN
Phone01942 68010901942 681880
Friends and Family Test (its own feedback)92.4% good or very good236 answers, June 202689.0% good or very good264 answers, June 2026
Appointments (one month)2,740 in August 2026Same day 41.7%; face to face 72.5%2,357 in August 2026Same day 34.8%; face to face 84.0%
Antibiotic items per STAR-PU (one year)0.94England 0.74, April 2025 to March 20260.89England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.9 qualified permanent6.7 including trainees and locums1,218 patients per permanent GP3.6 qualified permanent6.0 including trainees and locums2,358 patients per permanent GP
CQC rating (a separate source)–Good

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences