Havant · Compare
Oaks Healthcare vs The Village Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Village Surgery’s Practice score is clearly higher than Oaks Healthcare’s: its 95% interval lies wholly above.
Side by side
| Measure | Oaks HealthcarePO8 8DL | The Village SurgeryPO8 8XL |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 64.695% interval 55.3 to 73.3114 survey answers | 93.795% interval 91.8 to 94.8131 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 56.4%95% interval 43.1% to 68.8%, 114 answers | 93.6%95% interval 91.9% to 94.9%, 131 answersClearly higher |
| Access (mean of the two below) | 83.6%95% interval 80.5% to 86.2% | 93.7%95% interval 88.7% to 96.0%Clearly higher |
| Appointments within two weeks of booking | 88.1%95% interval 84.4% to 91.1%, 5,496 appointments | 95.9%95% interval 88.8% to 98.5%, 1,183 appointments |
| Calls answered by the practice | 78.9%95% interval 73.9% to 83.2%, 6,236 calls | 91.4%95% interval 84.6% to 95.3%, 2,295 callsClearly higher |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 21.9%95% interval 12.7% to 35.3%, 106 answers | 93.8%95% interval 92.2% to 95.2%, 128 answers |
| Reception and admin team | 59.3%95% interval 45.8% to 71.6%, 111 answers | 98.3%95% interval 97.4% to 99.0%, 130 answers |
| Having a preferred professional | 24.5%95% interval 14.9% to 37.5%, 114 answers | 57.3%95% interval 54.3% to 60.3%, 130 answers |
| Seeing your preferred professional | 9.2%95% interval 1.9% to 35.0%, 30 answers | 97.9%95% interval 96.5% to 98.8%, 77 answers |
| Knowing the next step | 67.0%95% interval 53.1% to 78.4%, 107 answers | 98.8%95% interval 98.0% to 99.3%, 129 answers |
| Contacting the practice | 42.9%95% interval 30.5% to 56.2%, 113 answers | 95.4%95% interval 94.0% to 96.6%, 129 answers |
| Wait for an appointment | 51.6%95% interval 37.7% to 65.2%, 100 answers | 93.9%95% interval 92.2% to 95.2%, 126 answers |
| Being listened to | 82.5%95% interval 69.9% to 90.5%, 109 answers | 92.7%95% interval 90.9% to 94.2%, 130 answers |
| Care and concern | 82.2%95% interval 69.7% to 90.2%, 111 answers | 92.2%95% interval 90.4% to 93.7%, 130 answers |
| Confidence and trust | 87.1%95% interval 75.2% to 93.8%, 108 answers | 97.3%95% interval 96.1% to 98.2%, 130 answers |
| Involvement in decisions | 86.0%95% interval 73.3% to 93.2%, 100 answers | 99.6%95% interval 98.9% to 99.8%, 127 answers |
| Needs met | 86.4%95% interval 74.6% to 93.2%, 111 answers | 98.2%95% interval 97.1% to 98.8%, 130 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 93.8%95% interval 89.0% to 96.6%, 162 patients | 96.7%95% interval 83.3% to 99.4%, 30 patients |
| Children at 18 months | 92.5%95% interval 87.0% to 95.7%, 146 patients | 97.4%95% interval 86.8% to 99.5%, 39 patients |
| Children at 5 years | 88.0%95% interval 82.2% to 92.1%, 167 patients | 86.8%95% interval 72.7% to 94.2%, 38 patients |
| Women aged 25 to 49 | 71.1%95% interval 69.4% to 72.8%, 2,645 patients | 88.9%95% interval 86.2% to 91.2%, 596 patients |
| Women aged 50 to 64 | 75.8%95% interval 73.5% to 77.9%, 1,493 patients | 91.9%95% interval 89.0% to 94.1%, 444 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 17,121August 2026 | 4,771August 2026 |
| Primary care network | Havant and Waterlooville PCN | Havant and Waterlooville PCN |
| Phone | 023 92263138 | 023 92242960 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good12 answers, June 2026 |
| Appointments (one month) | 10,856 in August 2026Same day 46.5%; face to face 47.1% | 2,017 in August 2026Same day 34.0%; face to face 61.9% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 1.08England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.5 qualified permanent12.4 including trainees and locums1,809 patients per permanent GP | 2.9 qualified permanent2.9 including trainees and locums1,645 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.