Wiltshire · Compare
Northlands Surgery vs Patford House Partnership
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Northlands Surgery and Patford House Partnership cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Northlands SurgerySN11 0HH | Patford House PartnershipSN11 0EF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.6likely range 68.7 to 85.3103 survey answers | 75.3likely range 63.4 to 83.7106 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 78.8%likely range 64.8% to 88.3%, 103 answers | 73.2%likely range 56.4% to 85.2%, 106 answers |
| Access (mean of the two below) | 78.0%likely range 73.9% to 81.4% | 79.9%likely range 75.9% to 83.3% |
| Appointments within two weeks of booking | 85.7%likely range 79.8% to 90.1%, 2,698 appointments | 84.4%likely range 79.2% to 88.5%, 3,639 appointments |
| Calls answered by the practice | 70.2%likely range 64.6% to 75.3%, 5,795 calls | 75.4%likely range 69.3% to 80.6%, 4,563 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 34.6%likely range 22.1% to 49.7%, 98 answers | 36.7%likely range 21.8% to 54.7%, 93 answers |
| Reception and admin team | 80.4%likely range 66.4% to 89.5%, 101 answers | 75.7%likely range 58.7% to 87.2%, 102 answers |
| Having a preferred professional | 27.1%likely range 16.3% to 41.7%, 102 answers | 24.9%likely range 13.4% to 41.7%, 105 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.5%likely range 68.5% to 91.1%, 98 answers | 80.2%likely range 63.3% to 90.5%, 99 answers |
| Contacting the practice | 59.4%likely range 44.8% to 72.5%, 103 answers | 64.5%likely range 47.5% to 78.5%, 105 answers |
| Wait for an appointment | 62.4%likely range 46.9% to 75.7%, 93 answers | 54.9%likely range 37.6% to 71.0%, 96 answers |
| Being listened to | 88.6%likely range 76.1% to 95.0%, 103 answers | 87.5%likely range 72.1% to 95.0%, 103 answers |
| Care and concern | 87.5%likely range 74.7% to 94.3%, 103 answers | 90.0%likely range 75.2% to 96.4%, 104 answers |
| Confidence and trust | 92.8%likely range 81.2% to 97.4%, 102 answers | 97.7%likely range 85.7% to 99.7%, 102 answers |
| Involvement in decisions | 93.5%likely range 81.6% to 97.9%, 95 answers | 88.7%likely range 72.9% to 95.8%, 97 answers |
| Needs met | 91.0%likely range 79.0% to 96.4%, 103 answers | 93.1%likely range 79.3% to 98.0%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.7%likely range 88.5% to 96.7%, 143 patients | 89.6%likely range 82.6% to 93.9%, 115 patients |
| Children at 18 months | 92.0%likely range 86.3% to 95.5%, 138 patients | 75.5%likely range 66.6% to 82.5%, 110 patients |
| Children at 5 years | 90.5%likely range 84.7% to 94.3%, 148 patients | 65.0%likely range 56.1% to 72.9%, 120 patients |
| Women aged 25 to 49 | 70.6%likely range 68.7% to 72.5%, 2,162 patients | 73.7%likely range 71.8% to 75.5%, 2,129 patients |
| Women aged 50 to 64 | 74.8%likely range 72.4% to 77.1%, 1,283 patients | 79.5%likely range 77.5% to 81.3%, 1,692 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,650August 2026 | 14,804August 2026 |
| Primary care network | Calne PCN | Calne PCN |
| Phone | 01249 812141 | 01249 815407 |
| Friends and Family Test (its own feedback) | 91.8% good or very good451 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,905 in August 2026Same day 36.5%; face to face 82.7% | 5,612 in August 2026Same day 16.8%; face to face 59.2% |
| Antibiotic items per STAR-PU (one year) | 0.89England 0.74, April 2025 to March 2026 | 0.76England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.5 qualified permanent6.7 including trainees and locums3,011 patients per permanent GP | 4.9 qualified permanent7.0 including trainees and locums3,009 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.