Sheffield · Compare
Norfolk Park Health Centre vs East Bank Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Norfolk Park Health Centre and East Bank Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Norfolk Park Health CentreS2 3TA | East Bank Medical CentreS2 2AG |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 86.195% interval 82.1 to 89.0119 survey answers | 87.595% interval 82.5 to 90.2107 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 85.8%95% interval 80.5% to 89.8%, 119 answers | 93.4%95% interval 86.5% to 96.9%, 107 answers |
| Access (mean of the two below) | 86.7%95% interval 81.4% to 89.0%Clearly higher | 73.5%95% interval 68.9% to 77.3% |
| Appointments within two weeks of booking | 96.2%95% interval 90.9% to 98.5%, 1,705 appointmentsClearly higher | 83.0%95% interval 78.4% to 86.8%, 4,699 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 76.4%95% interval 70.0% to 81.7%, 110 answers | 69.0%95% interval 58.7% to 77.7%, 99 answers |
| Reception and admin team | 91.9%95% interval 87.4% to 94.9%, 114 answers | 95.9%95% interval 89.7% to 98.4%, 104 answers |
| Having a preferred professional | 48.7%95% interval 42.1% to 55.3%, 118 answers | 36.0%95% interval 27.0% to 46.1%, 106 answers |
| Seeing your preferred professional | 64.4%95% interval 53.9% to 73.6%, 50 answers | 38.5%95% interval 22.8% to 57.0%, 33 answers |
| Knowing the next step | 87.8%95% interval 82.6% to 91.7%, 111 answers | 81.9%95% interval 72.5% to 88.7%, 97 answers |
| Contacting the practice | 84.3%95% interval 78.7% to 88.7%, 113 answers | 89.8%95% interval 81.9% to 94.4%, 104 answers |
| Wait for an appointment | 84.9%95% interval 79.0% to 89.4%, 101 answers | 79.6%95% interval 69.8% to 86.8%, 95 answers |
| Being listened to | 92.7%95% interval 88.2% to 95.5%, 112 answers | 96.2%95% interval 90.2% to 98.6%, 107 answers |
| Care and concern | 93.1%95% interval 88.7% to 95.9%, 110 answers | 97.8%95% interval 92.5% to 99.4%, 107 answers |
| Confidence and trust | 96.8%95% interval 93.3% to 98.5%, 111 answers | 100.0%95% interval 96.0% to 100.0%, 104 answers |
| Involvement in decisions | 97.4%95% interval 94.1% to 98.9%, 107 answers | 98.3%95% interval 93.1% to 99.6%, 103 answers |
| Needs met | 92.2%95% interval 87.6% to 95.2%, 111 answers | 94.8%95% interval 88.3% to 97.8%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 84.9%95% interval 75.0% to 91.4%, 73 patients | 92.3%95% interval 85.0% to 96.2%, 91 patients |
| Children at 18 months | 85.9%95% interval 75.4% to 92.4%, 64 patients | 85.1%95% interval 76.5% to 90.9%, 94 patients |
| Children at 5 years | 66.7%95% interval 56.1% to 75.8%, 84 patients | 79.0%95% interval 70.0% to 85.8%, 100 patients |
| Women aged 25 to 49 | 70.1%95% interval 67.5% to 72.5%, 1,246 patients | 72.6%95% interval 70.3% to 74.8%, 1,481 patients |
| Women aged 50 to 64 | 69.3%95% interval 64.6% to 73.6%, 400 patients | 75.7%95% interval 72.1% to 79.0%, 592 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 6,055August 2026 | 7,653August 2026 |
| Primary care network | Gpa1 PCN | Gpa1 PCN |
| Phone | 0114 2763626 | 0114 2398686 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 94.9% good or very good175 answers, June 2026 |
| Appointments (one month) | 3,709 in August 2026Same day 45.6%; face to face 51.0% | 5,149 in August 2026Same day 53.6%; face to face 50.4% |
| Antibiotic items per STAR-PU (one year) | 1.29England 0.74, April 2025 to March 2026 | 0.93England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.0 qualified permanent3.0 including trainees and locums2,046 patients per permanent GP | 5.8 qualified permanent6.7 including trainees and locums1,310 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.