Croydon · Compare
New Addington Group Practice vs Headley Drive Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
New Addington Group Practice and Headley Drive Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | New Addington Group PracticeCR0 0JA | Headley Drive SurgeryCR0 0QL |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 77.595% interval 68.0 to 84.2100 survey answers | 87.595% interval 83.9 to 89.584 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 77.4%95% interval 63.9% to 86.9%, 100 answers | 87.8%95% interval 84.7% to 90.3%, 84 answers |
| Access (mean of the two below) | 77.5%95% interval 73.7% to 80.7% | 86.8%95% interval 77.0% to 89.5% |
| Appointments within two weeks of booking | 78.5%95% interval 71.7% to 84.0%, 2,579 appointments | 96.3%95% interval 86.5% to 99.0%, 724 appointmentsClearly higher |
| Calls answered by the practice | 76.4%95% interval 73.0% to 79.5%, 13,578 calls | Not in the grade: no phone data |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 63.1%95% interval 48.5% to 75.7%, 93 answers | 78.6%95% interval 74.6% to 82.0%, 75 answers |
| Reception and admin team | 78.9%95% interval 65.1% to 88.2%, 95 answers | 97.8%95% interval 96.2% to 98.8%, 81 answers |
| Having a preferred professional | 31.4%95% interval 19.9% to 45.8%, 95 answers | 34.0%95% interval 30.1% to 38.2%, 83 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 75.7%95% interval 69.0% to 81.4%, 30 answers |
| Knowing the next step | 68.9%95% interval 54.4% to 80.5%, 93 answers | 93.5%95% interval 91.1% to 95.4%, 80 answers |
| Contacting the practice | 74.1%95% interval 59.9% to 84.6%, 94 answers | 93.9%95% interval 91.5% to 95.6%, 81 answers |
| Wait for an appointment | 52.1%95% interval 37.0% to 66.9%, 81 answers | 74.5%95% interval 70.3% to 78.3%, 73 answers |
| Being listened to | 84.3%95% interval 71.3% to 92.0%, 96 answers | 90.3%95% interval 87.4% to 92.5%, 83 answers |
| Care and concern | 85.3%95% interval 72.4% to 92.8%, 95 answers | 90.3%95% interval 87.4% to 92.5%, 83 answers |
| Confidence and trust | 88.8%95% interval 76.6% to 95.1%, 95 answers | 92.1%95% interval 89.4% to 94.1%, 82 answers |
| Involvement in decisions | 92.1%95% interval 80.8% to 97.0%, 95 answers | 86.2%95% interval 82.9% to 89.0%, 77 answers |
| Needs met | 89.3%95% interval 77.2% to 95.4%, 95 answers | 88.0%95% interval 84.9% to 90.5%, 81 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 73.9%95% interval 65.4% to 81.0%, 119 patients | 73.3%95% interval 48.0% to 89.1%, 15 patients |
| Children at 18 months | 70.4%95% interval 62.2% to 77.4%, 135 patients | 86.7%95% interval 62.1% to 96.3%, 15 patients |
| Children at 5 years | 64.5%95% interval 57.0% to 71.3%, 169 patients | 43.5%95% interval 25.6% to 63.2%, 23 patients |
| Women aged 25 to 49 | 59.3%95% interval 57.3% to 61.3%, 2,285 patients | 70.0%95% interval 65.7% to 74.0%, 460 patients |
| Women aged 50 to 64 | 74.1%95% interval 71.2% to 76.7%, 987 patients | 75.4%95% interval 69.9% to 80.1%, 272 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 12,056August 2026 | 2,726August 2026 |
| Primary care network | Mayday South PCN | Mayday South PCN |
| Phone | 01689 808810 | 0844 8151201 |
| Friends and Family Test (its own feedback) | 96.4% good or very good137 answers, June 2026 | 96.0% good or very good75 answers, June 2026 |
| Appointments (one month) | 4,423 in August 2026Same day 38.8%; face to face 62.9% | 1,202 in August 2026Same day 33.4%; face to face 60.0% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent4.0 including trainees and locums3,012 patients per permanent GP | 1.0 qualified permanent2.2 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.