Cornwall · Compare
Narrowcliff Surgery vs Newquay Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Narrowcliff Surgery and Newquay Health Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Narrowcliff SurgeryTR7 2QF | Newquay Health CentreTR7 1RU |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 88.695% interval 76.2 to 91.9104 survey answers | 77.095% interval 66.9 to 84.0131 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 94.1%95% interval 76.5% to 98.7%, 104 answers | 77.5%95% interval 63.1% to 87.4%, 131 answers |
| Access (mean of the two below) | 75.6%95% interval 72.3% to 78.6% | 75.7%95% interval 72.7% to 78.5% |
| Appointments within two weeks of booking | 84.5%95% interval 81.3% to 87.2%, 8,653 appointments | 90.6%95% interval 87.4% to 93.0%, 6,508 appointmentsClearly higher |
| Calls answered by the practice | 66.7%95% interval 60.9% to 72.0%, 5,734 calls | 60.8%95% interval 55.6% to 65.7%, 7,540 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 62.0%95% interval 40.9% to 79.4%, 97 answers | 60.6%95% interval 44.7% to 74.6%, 114 answers |
| Reception and admin team | 98.4%95% interval 82.5% to 99.9%, 102 answers | 87.2%95% interval 73.7% to 94.3%, 125 answers |
| Having a preferred professional | 46.5%95% interval 27.9% to 66.1%, 104 answers | 23.0%95% interval 13.1% to 37.3%, 133 answers |
| Seeing your preferred professional | 88.6%95% interval 58.8% to 97.7%, 50 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 94.7%95% interval 77.2% to 98.9%, 103 answers | 82.8%95% interval 68.5% to 91.4%, 123 answers |
| Contacting the practice | 90.1%95% interval 71.4% to 97.1%, 104 answers | 70.9%95% interval 55.9% to 82.5%, 126 answers |
| Wait for an appointment | 74.8%95% interval 53.3% to 88.5%, 97 answers | 69.7%95% interval 53.7% to 82.0%, 114 answers |
| Being listened to | 95.8%95% interval 78.5% to 99.3%, 101 answers | 86.5%95% interval 72.7% to 93.9%, 122 answers |
| Care and concern | 93.5%95% interval 75.5% to 98.5%, 102 answers | 86.5%95% interval 72.7% to 93.9%, 122 answers |
| Confidence and trust | 100.0%95% interval 85.0% to 100.0%, 101 answers | 91.6%95% interval 79.0% to 96.9%, 122 answers |
| Involvement in decisions | 100.0%95% interval 84.8% to 100.0%, 100 answers | 85.8%95% interval 71.7% to 93.6%, 118 answers |
| Needs met | 99.3%95% interval 83.7% to 100.0%, 101 answers | 86.9%95% interval 73.2% to 94.2%, 121 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 84.2%95% interval 76.4% to 89.8%, 114 patients | 90.9%95% interval 84.8% to 94.7%, 132 patients |
| Children at 18 months | 78.4%95% interval 70.4% to 84.7%, 125 patients | 80.0%95% interval 72.5% to 85.9%, 135 patients |
| Children at 5 years | 85.4%95% interval 78.7% to 90.3%, 144 patients | 81.3%95% interval 74.1% to 86.8%, 144 patients |
| Women aged 25 to 49 | 71.1%95% interval 69.4% to 72.7%, 2,837 patients | 72.4%95% interval 70.8% to 74.0%, 3,126 patients |
| Women aged 50 to 64 | 76.7%95% interval 74.5% to 78.7%, 1,535 patients | 75.5%95% interval 73.3% to 77.6%, 1,551 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 16,507August 2026 | 17,260August 2026 |
| Primary care network | Watergate PCN | Watergate PCN |
| Phone | 01637 854433 | 01637 850002 |
| Friends and Family Test (its own feedback) | 95.6% good or very good698 answers, June 2026 | 94.6% good or very good576 answers, June 2026 |
| Appointments (one month) | 9,929 in August 2026Same day 54.9%; face to face 35.3% | 12,924 in August 2026Same day 61.2%; face to face 41.2% |
| Antibiotic items per STAR-PU (one year) | 0.73England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.6 qualified permanent13.0 including trainees and locums1,551 patients per permanent GP | 8.7 qualified permanent10.7 including trainees and locums1,978 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.