Brentwood · Compare
Mount Avenue Surgery vs Rockleigh Court Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Mount Avenue Surgery and Rockleigh Court Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Mount Avenue SurgeryCM13 2NL | Rockleigh Court SurgeryCM15 8NN |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 77.395% interval 65.2 to 84.2102 survey answers | 69.095% interval 62.4 to 74.9106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 82.9%95% interval 65.6% to 92.5%, 102 answers | 68.0%95% interval 58.9% to 76.0%, 106 answers |
| Access (mean of the two below) | 64.2%95% interval 60.1% to 67.9% | 71.3%95% interval 65.3% to 76.5% |
| Appointments within two weeks of booking | 74.8%95% interval 67.9% to 80.6%, 2,711 appointments | 61.1%95% interval 51.8% to 69.7%, 1,691 appointments |
| Calls answered by the practice | 53.6%95% interval 48.9% to 58.2%, 9,222 calls | 81.3%95% interval 73.8% to 87.1%, 2,754 callsClearly higher |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 51.4%95% interval 33.9% to 68.7%, 98 answers | 61.9%95% interval 52.5% to 70.4%, 104 answers |
| Reception and admin team | 87.1%95% interval 70.4% to 95.0%, 101 answers | 80.8%95% interval 72.5% to 87.0%, 106 answers |
| Having a preferred professional | 38.3%95% interval 22.8% to 56.6%, 99 answers | 30.9%95% interval 23.2% to 40.0%, 107 answers |
| Seeing your preferred professional | 33.6%95% interval 12.9% to 63.4%, 37 answers | 24.7%95% interval 12.9% to 42.1%, 31 answers |
| Knowing the next step | 86.0%95% interval 68.3% to 94.6%, 93 answers | 81.3%95% interval 73.0% to 87.5%, 104 answers |
| Contacting the practice | 65.7%95% interval 47.3% to 80.3%, 100 answers | 73.9%95% interval 65.1% to 81.2%, 105 answers |
| Wait for an appointment | 51.6%95% interval 33.7% to 69.1%, 94 answers | 60.7%95% interval 51.3% to 69.4%, 102 answers |
| Being listened to | 87.2%95% interval 70.3% to 95.1%, 99 answers | 85.0%95% interval 77.2% to 90.5%, 104 answers |
| Care and concern | 86.0%95% interval 68.9% to 94.4%, 99 answers | 82.5%95% interval 74.4% to 88.4%, 106 answers |
| Confidence and trust | 95.0%95% interval 80.3% to 98.9%, 99 answers | 87.8%95% interval 80.4% to 92.7%, 105 answers |
| Involvement in decisions | 92.3%95% interval 76.5% to 97.8%, 97 answers | 87.2%95% interval 79.5% to 92.3%, 100 answers |
| Needs met | 96.5%95% interval 82.3% to 99.4%, 98 answers | 88.7%95% interval 81.5% to 93.3%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 87.3%95% interval 80.4% to 92.0%, 126 patients | 87.8%95% interval 78.5% to 93.5%, 74 patients |
| Children at 18 months | 87.8%95% interval 81.6% to 92.2%, 148 patients | 82.9%95% interval 72.4% to 89.9%, 70 patients |
| Children at 5 years | 89.7%95% interval 83.1% to 93.9%, 126 patients | 82.6%95% interval 72.0% to 89.8%, 69 patients |
| Women aged 25 to 49 | 76.8%95% interval 75.0% to 78.6%, 2,093 patients | 68.9%95% interval 66.2% to 71.4%, 1,243 patients |
| Women aged 50 to 64 | 79.0%95% interval 76.7% to 81.1%, 1,321 patients | 76.7%95% interval 73.4% to 79.7%, 674 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 13,321August 2026 | 7,249August 2026 |
| Primary care network | Brentwood PCN | Brentwood PCN |
| Phone | 01277 283180 | 01277 223844 |
| Friends and Family Test (its own feedback) | 3 answers in June 2026; shares not published below 5 | 2 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 4,116 in August 2026Same day 30.2%; face to face 99.3% | 1,779 in August 2026Same day 27.6%; face to face 97.8% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.1 qualified permanent7.1 including trainees and locums1,885 patients per permanent GP | 2.1 qualified permanent2.1 including trainees and locums3,373 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.