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Moss Side Medical Centre vs The Village Surgeries Croston&eccleston

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Moss Side Medical Centre and The Village Surgeries Croston&eccleston cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureMoss Side Medical CentrePR26 7XLThe Village Surgeries Croston&ecclestonPR26 9HJ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.0likely range 70.8 to 81.989 survey answers81.3likely range 73.2 to 86.0114 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good75.1%likely range 67.2% to 81.6%, 89 answers87.6%likely range 76.1% to 94.0%, 114 answers
Access (mean of the two below)81.4%likely range 72.0% to 87.2%Clearly higher66.6%likely range 61.8% to 70.7%
Appointments within two weeks of booking81.6%likely range 64.4% to 91.6%, 456 appointments75.3%likely range 67.7% to 81.6%, 2,238 appointments
Calls answered by the practice81.1%likely range 73.7% to 86.8%, 2,814 callsClearly higher57.7%likely range 52.1% to 63.1%, 6,380 calls
More survey questions (not part of the grade)
Getting through on the phone55.5%likely range 46.9% to 63.9%, 84 answers83.6%likely range 70.6% to 91.5%, 103 answers
Reception and admin team92.5%likely range 86.6% to 95.9%, 85 answers93.5%likely range 83.3% to 97.6%, 112 answers
Having a preferred professional20.5%likely range 14.5% to 28.0%, 89 answers41.7%likely range 29.4% to 55.2%, 113 answers
Seeing your preferred professionalNot shown: fewer than 30 answers76.6%likely range 56.5% to 89.2%, 52 answers
Knowing the next step77.1%likely range 69.0% to 83.5%, 83 answers93.3%likely range 83.0% to 97.6%, 110 answers
Contacting the practice64.0%likely range 55.6% to 71.6%, 88 answers89.8%likely range 78.6% to 95.4%, 112 answers
Wait for an appointment66.0%likely range 57.3% to 73.8%, 81 answers81.3%likely range 68.2% to 89.8%, 106 answers
Being listened to82.1%likely range 74.6% to 87.7%, 85 answers90.3%likely range 79.2% to 95.8%, 112 answers
Care and concern84.9%likely range 77.7% to 90.1%, 84 answers92.3%likely range 81.6% to 97.0%, 109 answers
Confidence and trust85.6%likely range 78.2% to 90.8%, 79 answers99.4%likely range 92.0% to 100.0%, 110 answers
Involvement in decisions92.2%likely range 85.9% to 95.9%, 77 answers94.7%likely range 84.5% to 98.3%, 104 answers
Needs met81.5%likely range 73.9% to 87.3%, 84 answers96.7%likely range 87.7% to 99.2%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.7%likely range 82.7% to 98.5%, 38 patients92.7%likely range 84.9% to 96.6%, 82 patients
Children at 18 months95.5%likely range 84.9% to 98.7%, 44 patients93.2%likely range 85.1% to 97.1%, 74 patients
Children at 5 years85.4%likely range 72.8% to 92.8%, 48 patients96.1%likely range 90.3% to 98.5%, 102 patients
Women aged 25 to 4970.5%likely range 67.1% to 73.7%, 742 patients79.3%likely range 77.1% to 81.3%, 1,467 patients
Women aged 50 to 6472.4%likely range 68.0% to 76.5%, 421 patients79.9%likely range 77.5% to 82.1%, 1,165 patients
Facts (NHS England, not part of the grade)
Registered patients4,670August 202610,685August 2026
Primary care networkLeyland PCNLeyland PCN
Phone01772 62395401772 214680
Friends and Family Test (its own feedback)90.8% good or very good282 answers, June 202695.7% good or very good658 answers, June 2026
Appointments (one month)1,850 in August 2026Same day 34.5%; face to face 72.7%4,340 in August 2026Same day 28.9%; face to face 76.6%
Antibiotic items per STAR-PU (one year)0.94England 0.74, April 2025 to March 20260.78England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.3 qualified permanent1.3 including trainees and locums3,482 patients per permanent GP2.6 qualified permanent2.6 including trainees and locums4,039 patients per permanent GP
CQC rating (a separate source)InadequateGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences