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Montgomery House Surgery vs Bicester Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Montgomery House Surgery and Bicester Health Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureMontgomery House SurgeryOX26 6HTBicester Health CentreOX26 6AT
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score72.895% interval 62.2 to 81.0105 survey answers83.295% interval 71.9 to 88.8116 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good70.8%95% interval 55.7% to 82.4%, 105 answers87.0%95% interval 70.9% to 94.9%, 116 answers
Access (mean of the two below)77.4%95% interval 74.0% to 80.3%74.1%95% interval 70.5% to 77.4%
Appointments within two weeks of booking97.7%95% interval 94.5% to 99.0%, 3,091 appointments92.1%95% interval 88.5% to 94.7%, 4,443 appointments
Calls answered by the practice56.9%95% interval 51.1% to 62.6%, 5,901 calls55.9%95% interval 49.8% to 61.9%, 5,390 calls
More survey questions (not part of the rating)
Getting through on the phone36.9%95% interval 23.5% to 52.7%, 98 answers72.5%95% interval 53.2% to 86.0%, 98 answers
Reception and admin team92.3%95% interval 79.7% to 97.3%, 100 answers93.3%95% interval 77.9% to 98.2%, 106 answers
Having a preferred professional32.1%95% interval 20.0% to 47.3%, 106 answers23.9%95% interval 12.2% to 41.5%, 115 answers
Seeing your preferred professional43.7%95% interval 21.7% to 68.5%, 36 answers56.5%95% interval 26.4% to 82.5%, 33 answers
Knowing the next step89.7%95% interval 76.3% to 95.9%, 99 answers94.1%95% interval 79.0% to 98.5%, 107 answers
Contacting the practice70.0%95% interval 54.6% to 81.9%, 102 answers82.6%95% interval 65.4% to 92.2%, 113 answers
Wait for an appointment75.8%95% interval 59.3% to 87.1%, 87 answers76.8%95% interval 58.7% to 88.6%, 108 answers
Being listened to89.2%95% interval 75.6% to 95.7%, 98 answers87.3%95% interval 70.8% to 95.1%, 111 answers
Care and concern89.8%95% interval 76.5% to 96.0%, 99 answers88.0%95% interval 71.7% to 95.5%, 111 answers
Confidence and trust91.9%95% interval 78.9% to 97.2%, 97 answers91.8%95% interval 76.5% to 97.5%, 112 answers
Involvement in decisions93.2%95% interval 79.9% to 97.9%, 89 answers97.3%95% interval 82.9% to 99.6%, 101 answers
Needs met94.5%95% interval 82.5% to 98.4%, 98 answers93.1%95% interval 78.1% to 98.1%, 111 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months93.9%95% interval 89.1% to 96.6%, 163 patients93.9%95% interval 89.9% to 96.4%, 214 patients
Children at 18 months89.1%95% interval 83.6% to 92.9%, 174 patients92.7%95% interval 88.3% to 95.5%, 206 patients
Children at 5 years89.8%95% interval 84.8% to 93.3%, 196 patients90.0%95% interval 85.1% to 93.5%, 201 patients
Women aged 25 to 4965.7%95% interval 64.0% to 67.4%, 2,979 patients65.0%95% interval 63.5% to 66.4%, 4,178 patients
Women aged 50 to 6471.5%95% interval 69.0% to 73.8%, 1,395 patients75.2%95% interval 73.0% to 77.2%, 1,615 patients
Facts (NHS England, not part of the rating)
Registered patients15,973August 202620,250August 2026
Primary care networkBicester PCNBicester PCN
Phone01869 24922201869 249333
Friends and Family Test (its own feedback)93.8% good or very good211 answers, June 202694.7% good or very good757 answers, June 2026
Appointments (one month)6,072 in August 2026Same day 51.1%; face to face 67.6%7,428 in August 2026Same day 36.6%; face to face 63.2%
Antibiotic items per STAR-PU (one year)0.68England 0.74, April 2025 to March 20260.67England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.4 qualified permanent7.4 including trainees and locums2,147 patients per permanent GP9.3 qualified permanent12.2 including trainees and locums2,188 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences