Somerset · Compare
Minehead Medical Centre vs Dunster & Porlock Surgeries
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Dunster & Porlock Surgeries’s Practice Grade is clearly higher than Minehead Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Minehead Medical CentreTA24 5DL | Dunster & Porlock SurgeriesTA24 6SN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.5likely range 54.1 to 79.0106 survey answers | 86.4likely range 81.7 to 89.3117 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 60.0%likely range 41.1% to 76.4%, 106 answers | 91.2%likely range 84.9% to 95.0%, 117 answersClearly higher |
| Access (mean of the two below) | 84.9%likely range 76.9% to 88.3% | 75.0%likely range 70.1% to 79.2% |
| Appointments within two weeks of booking | 94.4%likely range 86.4% to 97.8%, 1,081 appointmentsClearly higher | 68.9%likely range 60.4% to 76.4%, 1,916 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 80.9%likely range 76.0% to 85.0%, 6,141 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 24.9%likely range 11.9% to 44.9%, 97 answers | 91.5%likely range 85.2% to 95.3%, 115 answers |
| Reception and admin team | 79.5%likely range 60.3% to 90.9%, 102 answers | 96.4%likely range 91.5% to 98.5%, 119 answers |
| Having a preferred professional | 13.3%likely range 4.9% to 31.1%, 106 answers | 37.0%likely range 29.0% to 45.8%, 117 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 66.1%likely range 50.7% to 78.7%, 40 answers |
| Knowing the next step | 76.9%likely range 56.5% to 89.5%, 93 answers | 94.3%likely range 88.6% to 97.2%, 113 answers |
| Contacting the practice | 55.2%likely range 36.4% to 72.6%, 103 answers | 93.4%likely range 87.7% to 96.6%, 119 answers |
| Wait for an appointment | 41.6%likely range 23.6% to 62.1%, 88 answers | 73.9%likely range 65.4% to 81.0%, 114 answers |
| Being listened to | 83.9%likely range 64.4% to 93.7%, 95 answers | 94.2%likely range 88.6% to 97.1%, 116 answers |
| Care and concern | 84.7%likely range 65.5% to 94.2%, 96 answers | 93.6%likely range 87.8% to 96.7%, 117 answers |
| Confidence and trust | 92.4%likely range 75.1% to 98.0%, 98 answers | 97.9%likely range 93.5% to 99.4%, 113 answers |
| Involvement in decisions | 93.4%likely range 75.0% to 98.5%, 87 answers | 98.6%likely range 94.3% to 99.7%, 109 answers |
| Needs met | 88.2%likely range 69.8% to 96.0%, 98 answers | 96.5%likely range 91.6% to 98.6%, 117 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.2%likely range 86.9% to 98.4%, 63 patients | 94.1%likely range 84.1% to 98.0%, 51 patients |
| Children at 18 months | 91.2%likely range 82.1% to 95.9%, 68 patients | 91.9%likely range 78.7% to 97.2%, 37 patients |
| Children at 5 years | 85.4%likely range 77.0% to 91.1%, 96 patients | 97.9%likely range 89.1% to 99.6%, 48 patients |
| Women aged 25 to 49 | 55.7%likely range 53.1% to 58.3%, 1,432 patients | 76.4%likely range 73.3% to 79.3%, 781 patients |
| Women aged 50 to 64 | 63.5%likely range 60.4% to 66.5%, 942 patients | 76.1%likely range 73.3% to 78.7%, 946 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,505August 2026 | 8,626August 2026 |
| Primary care network | West Somerset PCN | West Somerset PCN |
| Phone | 01643 703441 | 01643 821244 |
| Friends and Family Test (its own feedback) | 74.0% good or very good227 answers, June 2026 | 97.1% good or very good630 answers, June 2026 |
| Appointments (one month) | 5,390 in August 2026Same day 47.9%; face to face 54.1% | 4,501 in August 2026Same day 36.1%; face to face 88.6% |
| Antibiotic items per STAR-PU (one year) | 0.73England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.5 qualified permanent1.5 including trainees and locums7,035 patients per permanent GP | 4.6 qualified permanent7.6 including trainees and locums1,878 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.