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Millbarn Medical Centre vs Bourne End & Wooburn Green Medical Ctr

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Millbarn Medical Centre and Bourne End & Wooburn Green Medical Ctr cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureMillbarn Medical CentreHP9 1TXBourne End & Wooburn Green Medical CtrHP10 0EE
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade86.7likely range 81.2 to 89.697 survey answers82.8likely range 75.7 to 87.5112 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good92.9%likely range 85.2% to 96.7%, 97 answers84.8%likely range 74.9% to 91.3%, 112 answers
Access (mean of the two below)72.2%likely range 67.5% to 75.9%77.9%likely range 72.6% to 82.1%
Appointments within two weeks of booking93.3%likely range 87.1% to 96.6%, 1,737 appointmentsClearly higher80.0%likely range 70.8% to 86.8%, 1,462 appointments
Calls answered by the practice51.0%likely range 44.0% to 57.8%, 4,141 calls75.8%likely range 70.2% to 80.7%, 5,305 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone81.9%likely range 71.3% to 89.2%, 82 answers69.9%likely range 58.1% to 79.5%, 104 answers
Reception and admin team91.7%likely range 83.6% to 96.0%, 94 answers95.7%likely range 88.4% to 98.5%, 112 answers
Having a preferred professional32.2%likely range 23.1% to 42.9%, 96 answers15.3%likely range 8.9% to 25.3%, 113 answers
Seeing your preferred professional43.5%likely range 26.6% to 62.2%, 32 answersNot shown: fewer than 30 answers
Knowing the next step95.5%likely range 88.6% to 98.3%, 96 answers93.1%likely range 84.7% to 97.1%, 108 answers
Contacting the practice90.2%likely range 81.9% to 94.9%, 97 answers86.1%likely range 76.4% to 92.2%, 114 answers
Wait for an appointment97.1%likely range 90.3% to 99.2%, 85 answers81.9%likely range 70.9% to 89.4%, 100 answers
Being listened to93.8%likely range 86.3% to 97.4%, 94 answers94.9%likely range 87.1% to 98.1%, 110 answers
Care and concern97.5%likely range 91.2% to 99.3%, 93 answers90.6%likely range 81.6% to 95.4%, 109 answers
Confidence and trust96.8%likely range 90.4% to 99.0%, 93 answers98.2%likely range 91.9% to 99.6%, 109 answers
Involvement in decisions94.7%likely range 87.3% to 97.9%, 92 answers99.4%likely range 93.6% to 100.0%, 103 answers
Needs met95.5%likely range 88.6% to 98.3%, 95 answers94.8%likely range 87.0% to 98.0%, 109 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.8%likely range 87.2% to 96.0%, 138 patients94.4%likely range 88.3% to 97.4%, 107 patients
Children at 18 months89.7%likely range 82.1% to 94.3%, 97 patients90.3%likely range 83.4% to 94.5%, 113 patients
Children at 5 years90.7%likely range 84.4% to 94.6%, 129 patients93.2%likely range 87.6% to 96.4%, 133 patients
Women aged 25 to 4967.4%likely range 65.3% to 69.5%, 1,849 patients75.3%likely range 73.3% to 77.2%, 1,924 patients
Women aged 50 to 6478.0%likely range 75.4% to 80.5%, 1,001 patients79.1%likely range 76.9% to 81.1%, 1,435 patients
Facts (NHS England, not part of the grade)
Registered patients10,709August 202613,482August 2026
Primary care networkArc Bucks PCNArc Bucks PCN
Phone01494 67530301628 530997
Friends and Family Test (its own feedback)91.3% good or very good127 answers, June 202695.4% good or very good540 answers, June 2026
Appointments (one month)3,832 in August 2026Same day 66.3%; face to face 53.0%4,903 in August 2026Same day 41.9%; face to face 65.7%
Antibiotic items per STAR-PU (one year)0.91England 0.74, April 2025 to March 20260.83England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.0 qualified permanent8.2 including trainees and locums1,784 patients per permanent GP9.2 qualified permanent9.2 including trainees and locums1,465 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences