St Albans · Compare
Midway Surgery vs Parkbury House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Midway Surgery and Parkbury House Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Midway SurgeryAL2 3JX | Parkbury House SurgeryAL1 3HD |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 80.595% interval 74.6 to 85.1128 survey answers | 78.295% interval 68.1 to 83.9121 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.4%95% interval 71.1% to 85.8%, 128 answers | 84.8%95% interval 70.5% to 92.9%, 121 answers |
| Access (mean of the two below) | 82.9%95% interval 78.7% to 86.2%Clearly higher | 62.5%95% interval 58.5% to 66.2% |
| Appointments within two weeks of booking | 90.4%95% interval 85.1% to 94.0%, 2,617 appointmentsClearly higher | 78.5%95% interval 73.2% to 83.0%, 4,109 appointments |
| Calls answered by the practice | 75.2%95% interval 68.7% to 80.7%, 4,134 callsClearly higher | 46.4%95% interval 40.4% to 52.4%, 5,485 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 48.8%95% interval 39.4% to 58.3%, 117 answers | 45.0%95% interval 30.1% to 60.9%, 113 answers |
| Reception and admin team | 86.5%95% interval 78.8% to 91.7%, 123 answers | 81.6%95% interval 66.4% to 90.9%, 115 answers |
| Having a preferred professional | 30.0%95% interval 22.3% to 39.0%, 127 answers | 19.2%95% interval 9.8% to 34.1%, 120 answers |
| Seeing your preferred professional | 25.0%95% interval 13.2% to 42.3%, 37 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.1%95% interval 78.3% to 91.4%, 121 answers | 85.1%95% interval 70.3% to 93.2%, 115 answers |
| Contacting the practice | 71.7%95% interval 62.8% to 79.2%, 127 answers | 74.4%95% interval 59.0% to 85.5%, 121 answers |
| Wait for an appointment | 73.6%95% interval 64.2% to 81.2%, 114 answers | 74.8%95% interval 57.9% to 86.5%, 102 answers |
| Being listened to | 90.8%95% interval 83.7% to 95.0%, 118 answers | 90.9%95% interval 77.5% to 96.7%, 115 answers |
| Care and concern | 85.0%95% interval 77.1% to 90.6%, 121 answers | 89.1%95% interval 75.1% to 95.6%, 115 answers |
| Confidence and trust | 97.3%95% interval 92.3% to 99.1%, 122 answers | 98.5%95% interval 87.8% to 99.8%, 111 answers |
| Involvement in decisions | 89.2%95% interval 81.7% to 93.9%, 115 answers | 98.0%95% interval 86.6% to 99.7%, 107 answers |
| Needs met | 93.8%95% interval 87.7% to 97.0%, 123 answers | 97.0%95% interval 85.5% to 99.4%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 89.0%95% interval 80.9% to 93.9%, 91 patients | 91.9%95% interval 87.6% to 94.8%, 223 patients |
| Children at 18 months | 92.5%95% interval 85.9% to 96.2%, 107 patients | 92.7%95% interval 88.1% to 95.6%, 191 patients |
| Children at 5 years | 92.1%95% interval 86.1% to 95.7%, 127 patients | 90.8%95% interval 86.7% to 93.7%, 261 patients |
| Women aged 25 to 49 | 72.3%95% interval 70.2% to 74.2%, 1,921 patients | 71.5%95% interval 70.1% to 72.9%, 3,997 patients |
| Women aged 50 to 64 | 84.3%95% interval 82.2% to 86.1%, 1,327 patients | 79.7%95% interval 77.8% to 81.4%, 1,886 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 13,398August 2026 | 21,651August 2026 |
| Primary care network | Alban Healthcare PCN | Alban Healthcare PCN |
| Phone | 01727 832125 | 01727 851589 |
| Friends and Family Test (its own feedback) | 91.5% good or very good71 answers, June 2026 | 95.7% good or very good232 answers, June 2026 |
| Appointments (one month) | 3,908 in August 2026Same day 49.6%; face to face 64.0% | 5,187 in August 2026Same day 33.1%; face to face 50.8% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.5 qualified permanent7.5 including trainees and locums2,068 patients per permanent GP | 10.0 qualified permanent16.5 including trainees and locums2,170 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.