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Mere Surgery vs Silton Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Mere Surgery and Silton Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureMere SurgeryBA12 6DTSilton SurgerySP8 5DF
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score94.695% interval 93.3 to 95.5128 survey answers94.495% interval 90.5 to 94.9125 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good100.0%95% interval 99.5% to 100.0%, 128 answersClearly higher96.0%95% interval 95.3% to 96.7%, 125 answers
Access (mean of the two below)81.9%95% interval 77.5% to 84.9%90.5%95% interval 77.6% to 90.5%
Appointments within two weeks of booking91.4%95% interval 87.0% to 94.4%, 3,430 appointments100.0%95% interval 87.1% to 100.0%, 397 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone99.4%95% interval 98.5% to 99.8%, 122 answers100.0%95% interval 99.9% to 100.0%, 124 answers
Reception and admin team99.3%95% interval 98.3% to 99.7%, 126 answers100.0%95% interval 99.9% to 100.0%, 124 answers
Having a preferred professional54.8%95% interval 51.1% to 58.5%, 128 answers40.7%95% interval 39.0% to 42.5%, 124 answers
Seeing your preferred professional89.4%95% interval 85.8% to 92.2%, 68 answers90.9%95% interval 89.1% to 92.4%, 49 answers
Knowing the next step99.5%95% interval 98.6% to 99.8%, 127 answers97.9%95% interval 97.4% to 98.4%, 125 answers
Contacting the practice98.0%95% interval 96.7% to 98.8%, 128 answers95.5%95% interval 94.7% to 96.2%, 126 answers
Wait for an appointment97.1%95% interval 95.5% to 98.1%, 123 answers100.0%95% interval 99.9% to 100.0%, 120 answers
Being listened to100.0%95% interval 99.4% to 100.0%, 126 answers94.5%95% interval 93.7% to 95.3%, 125 answers
Care and concern100.0%95% interval 99.4% to 100.0%, 127 answers92.4%95% interval 91.4% to 93.3%, 125 answers
Confidence and trust100.0%95% interval 99.5% to 100.0%, 128 answers97.0%95% interval 96.3% to 97.5%, 125 answers
Involvement in decisions100.0%95% interval 99.4% to 100.0%, 120 answers96.5%95% interval 95.8% to 97.1%, 123 answers
Needs met100.0%95% interval 99.5% to 100.0%, 128 answers96.4%95% interval 95.6% to 97.0%, 125 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months83.8%95% interval 68.9% to 92.3%, 37 patients87.5%95% interval 64.0% to 96.5%, 16 patients
Children at 18 months86.0%95% interval 72.7% to 93.4%, 43 patients100.0%95% interval 74.1% to 100.0%, 11 patients
Children at 5 years97.1%95% interval 85.5% to 99.5%, 35 patients78.6%95% interval 52.4% to 92.4%, 14 patients
Women aged 25 to 4972.6%95% interval 68.8% to 76.1%, 570 patients76.3%95% interval 70.5% to 81.2%, 240 patients
Women aged 50 to 6480.7%95% interval 77.2% to 83.8%, 539 patients78.7%95% interval 73.6% to 83.1%, 282 patients
Facts (NHS England, not part of the rating)
Registered patients5,090August 20262,426August 2026
Primary care networkSarum West PCNSarum West PCN
Phone01747 86000101747 841304
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)3,956 in August 2026Same day 45.9%; face to face 44.5%1,016 in August 2026Same day 29.7%; face to face 81.1%
Antibiotic items per STAR-PU (one year)0.90England 0.74, April 2025 to March 20260.63England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.7 qualified permanent5.0 including trainees and locums1,388 patients per permanent GP2.8 qualified permanent2.8 including trainees and locums866 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences