Westminster · Compare
Marylebone Health Centre vs Cavendish Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Marylebone Health Centre and Cavendish Health Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Marylebone Health CentreNW1 5LT | Cavendish Health CentreNW1 5JD |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 79.695% interval 69.5 to 86.4101 survey answers | 83.895% interval 71.0 to 90.983 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.3%95% interval 65.1% to 88.8%, 101 answers | 82.5%95% interval 64.3% to 92.5%, 83 answers |
| Access (mean of the two below) | 80.1%95% interval 74.3% to 84.6% | 86.7%95% interval 82.4% to 89.9% |
| Appointments within two weeks of booking | 74.2%95% interval 65.0% to 81.7%, 1,564 appointments | 91.1%95% interval 86.5% to 94.3%, 3,162 appointmentsClearly higher |
| Calls answered by the practice | 85.8%95% interval 78.7% to 90.8%, 2,703 calls | 82.1%95% interval 74.8% to 87.7%, 2,829 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 82.1%95% interval 67.8% to 90.9%, 97 answers | 77.0%95% interval 57.9% to 89.0%, 80 answers |
| Reception and admin team | 92.7%95% interval 80.8% to 97.5%, 99 answers | 90.6%95% interval 73.8% to 97.1%, 82 answers |
| Having a preferred professional | 41.2%95% interval 27.8% to 56.1%, 100 answers | 28.2%95% interval 14.7% to 47.3%, 82 answers |
| Seeing your preferred professional | 42.2%95% interval 23.1% to 64.0%, 45 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 89.6%95% interval 76.8% to 95.7%, 99 answers | 72.0%95% interval 52.8% to 85.5%, 81 answers |
| Contacting the practice | 88.1%95% interval 75.3% to 94.7%, 102 answers | 67.8%95% interval 48.7% to 82.4%, 82 answers |
| Wait for an appointment | 68.9%95% interval 53.3% to 81.1%, 92 answers | 70.1%95% interval 50.2% to 84.6%, 75 answers |
| Being listened to | 95.5%95% interval 84.6% to 98.8%, 99 answers | 81.6%95% interval 63.0% to 92.1%, 80 answers |
| Care and concern | 96.7%95% interval 86.4% to 99.3%, 99 answers | 79.4%95% interval 60.6% to 90.7%, 80 answers |
| Confidence and trust | 99.5%95% interval 90.7% to 100.0%, 98 answers | 88.1%95% interval 70.3% to 95.8%, 79 answers |
| Involvement in decisions | 97.8%95% interval 87.9% to 99.6%, 98 answers | 84.0%95% interval 64.9% to 93.7%, 75 answers |
| Needs met | 94.8%95% interval 83.7% to 98.5%, 100 answers | 81.8%95% interval 63.2% to 92.2%, 80 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 83.9%95% interval 67.4% to 92.9%, 31 patients | 87.9%95% interval 77.1% to 94.0%, 58 patients |
| Children at 18 months | 80.5%95% interval 66.0% to 89.8%, 41 patients | 79.1%95% interval 67.9% to 87.1%, 67 patients |
| Children at 5 years | 71.8%95% interval 56.2% to 83.5%, 39 patients | 60.0%95% interval 47.9% to 71.0%, 65 patients |
| Women aged 25 to 49 | 36.5%95% interval 34.6% to 38.5%, 2,251 patients | 48.1%95% interval 46.1% to 50.1%, 2,435 patients |
| Women aged 50 to 64 | 63.2%95% interval 59.6% to 66.7%, 709 patients | 63.7%95% interval 60.3% to 67.0%, 794 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 8,957August 2026 | 8,722August 2026 |
| Primary care network | West End & Marylebone PCN | West End & Marylebone PCN |
| Phone | 020 79356328 | 020 74875244 |
| Friends and Family Test (its own feedback) | 63.2% good or very good19 answers, June 2026 | 83.8% good or very good37 answers, June 2026 |
| Appointments (one month) | 2,755 in August 2026Same day 25.2%; face to face 85.4% | 3,930 in August 2026Same day 67.8%; face to face 41.6% |
| Antibiotic items per STAR-PU (one year) | 0.28England 0.74, April 2025 to March 2026 | 0.19England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.1 qualified permanent5.1 including trainees and locums2,204 patients per permanent GP | 4.4 qualified permanent7.2 including trainees and locums1,982 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.