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Stockton-on-Tees · Compare

Marsh House Medical Practice vs The Roseberry Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Marsh House Medical Practice and The Roseberry Practice cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureMarsh House Medical PracticeTS23 2DGThe Roseberry PracticeTS23 2DG
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score75.095% interval 68.1 to 80.6117 survey answers75.595% interval 69.4 to 80.7120 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good74.8%95% interval 65.2% to 82.5%, 117 answers69.1%95% interval 60.5% to 76.5%, 120 answers
Access (mean of the two below)75.3%95% interval 69.9% to 79.9%90.3%95% interval 86.6% to 92.7%Clearly higher
Appointments within two weeks of booking70.9%95% interval 61.8% to 78.5%, 1,686 appointments96.0%95% interval 90.8% to 98.3%, 1,821 appointmentsClearly higher
Calls answered by the practice79.7%95% interval 73.6% to 84.7%, 4,154 calls84.5%95% interval 79.1% to 88.8%, 4,473 calls
More survey questions (not part of the rating)
Getting through on the phone53.2%95% interval 43.1% to 63.0%, 115 answers51.6%95% interval 42.9% to 60.2%, 118 answers
Reception and admin team78.8%95% interval 69.4% to 85.9%, 115 answers84.2%95% interval 76.7% to 89.6%, 116 answers
Having a preferred professional55.0%95% interval 44.9% to 64.7%, 116 answers33.7%95% interval 26.0% to 42.3%, 119 answers
Seeing your preferred professional55.7%95% interval 41.6% to 68.9%, 60 answers15.5%95% interval 6.5% to 32.4%, 30 answers
Knowing the next step85.6%95% interval 77.0% to 91.4%, 113 answers77.0%95% interval 68.8% to 83.6%, 116 answers
Contacting the practice75.6%95% interval 66.0% to 83.1%, 117 answers63.8%95% interval 55.1% to 71.7%, 119 answers
Wait for an appointment43.1%95% interval 33.1% to 53.8%, 104 answers77.5%95% interval 68.9% to 84.3%, 106 answers
Being listened to83.5%95% interval 74.6% to 89.7%, 114 answers84.6%95% interval 77.1% to 89.9%, 117 answers
Care and concern85.6%95% interval 76.9% to 91.3%, 113 answers82.1%95% interval 74.4% to 87.9%, 117 answers
Confidence and trust86.2%95% interval 77.8% to 91.8%, 115 answers83.1%95% interval 75.4% to 88.7%, 117 answers
Involvement in decisions89.3%95% interval 81.0% to 94.2%, 108 answers86.1%95% interval 78.7% to 91.2%, 112 answers
Needs met89.6%95% interval 81.5% to 94.3%, 112 answers85.2%95% interval 77.8% to 90.5%, 115 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months98.6%95% interval 92.2% to 99.7%, 69 patients97.3%95% interval 90.5% to 99.2%, 73 patients
Children at 18 months95.8%95% interval 88.3% to 98.6%, 71 patients93.8%95% interval 86.4% to 97.3%, 81 patients
Children at 5 years94.0%95% interval 86.8% to 97.4%, 84 patients94.9%95% interval 87.7% to 98.0%, 79 patients
Women aged 25 to 4975.9%95% interval 73.5% to 78.2%, 1,286 patients71.3%95% interval 68.8% to 73.8%, 1,242 patients
Women aged 50 to 6472.6%95% interval 69.3% to 75.6%, 751 patients75.7%95% interval 72.4% to 78.8%, 684 patients
Facts (NHS England, not part of the rating)
Registered patients8,476August 20267,621August 2026
Primary care networkBillingham & Norton PCNBillingham & Norton PCN
Phone01642 56128201642 552700
Friends and Family Test (its own feedback)100.0% good or very good22 answers, June 202693.8% good or very good112 answers, June 2026
Appointments (one month)2,812 in August 2026Same day 40.6%; face to face 54.4%3,825 in August 2026Same day 43.1%; face to face 67.2%
Antibiotic items per STAR-PU (one year)0.92England 0.74, April 2025 to March 20260.78England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent10.2 including trainees and locums2,126 patients per permanent GP2.1 qualified permanent2.1 including trainees and locums3,572 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences