Medway · Compare
Marlowe Park Medical Ctr. vs The Kings Family Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Marlowe Park Medical Ctr. and The Kings Family Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Marlowe Park Medical Ctr.ME2 2PW | The Kings Family PracticeME4 5JY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.7likely range 68.7 to 76.292 survey answers | 76.3likely range 68.7 to 82.390 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 67.4%likely range 62.5% to 72.1%, 92 answers | 72.7%likely range 62.0% to 81.3%, 90 answers |
| Access (mean of the two below) | 85.0%likely range 78.1% to 88.2% | 84.4%likely range 80.4% to 86.9% |
| Appointments within two weeks of booking | 94.5%likely range 87.6% to 97.7%, 1,320 appointments | 93.9%likely range 89.9% to 96.4%, 3,373 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.2%likely range 37.2% to 47.4%, 89 answers | 54.4%likely range 42.9% to 65.5%, 81 answers |
| Reception and admin team | 76.7%likely range 72.0% to 80.7%, 91 answers | 84.7%likely range 74.8% to 91.1%, 85 answers |
| Having a preferred professional | 12.4%likely range 9.4% to 16.2%, 92 answers | 11.5%likely range 6.2% to 20.3%, 90 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 69.3%likely range 64.2% to 74.0%, 87 answers | 71.7%likely range 60.4% to 80.7%, 82 answers |
| Contacting the practice | 51.6%likely range 46.5% to 56.7%, 92 answers | 66.7%likely range 55.6% to 76.2%, 87 answers |
| Wait for an appointment | 51.7%likely range 46.3% to 57.1%, 82 answers | 67.1%likely range 55.4% to 77.0%, 79 answers |
| Being listened to | 71.5%likely range 66.6% to 75.9%, 91 answers | 83.4%likely range 73.4% to 90.2%, 84 answers |
| Care and concern | 71.4%likely range 66.5% to 75.8%, 91 answers | 79.5%likely range 69.1% to 87.1%, 86 answers |
| Confidence and trust | 87.0%likely range 83.2% to 90.1%, 90 answers | 93.0%likely range 84.8% to 96.9%, 84 answers |
| Involvement in decisions | 82.8%likely range 78.4% to 86.5%, 84 answers | 84.0%likely range 73.6% to 90.8%, 78 answers |
| Needs met | 77.7%likely range 73.2% to 81.7%, 91 answers | 86.2%likely range 76.6% to 92.3%, 84 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.3%likely range 87.5% to 99.0%, 54 patients | 90.6%likely range 83.1% to 95.0%, 96 patients |
| Children at 18 months | 91.9%likely range 78.7% to 97.2%, 37 patients | 87.5%likely range 79.4% to 92.7%, 96 patients |
| Children at 5 years | 90.9%likely range 78.8% to 96.4%, 44 patients | 78.3%likely range 70.1% to 84.8%, 120 patients |
| Women aged 25 to 49 | 78.6%likely range 75.6% to 81.3%, 793 patients | 66.5%likely range 64.1% to 68.8%, 1,548 patients |
| Women aged 50 to 64 | 77.1%likely range 72.3% to 81.3%, 328 patients | 69.9%likely range 66.1% to 73.4%, 607 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,161August 2026 | 8,367August 2026 |
| Primary care network | Aspire Medical PCN | Aspire Medical PCN |
| Phone | 01634 724556 | 01634 810040 |
| Friends and Family Test (its own feedback) | 91.3% good or very good69 answers, June 2026 | 85.8% good or very good120 answers, June 2026 |
| Appointments (one month) | 2,046 in August 2026Same day 48.0%; face to face 63.0% | 4,129 in August 2026Same day 48.3%; face to face 69.2% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.72England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent7.0 including trainees and locums2,020 patients per permanent GP | 6.3 qualified permanent8.6 including trainees and locums1,318 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.