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Manchester Integrative Medical Practice vs New Bank Health

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Manchester Integrative Medical Practice and New Bank Health cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureManchester Integrative Medical PracticeM13 0RRNew Bank HealthM12 4JE
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score78.395% interval 64.7 to 86.6101 survey answers77.395% interval 66.7 to 85.370 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good78.2%95% interval 58.8% to 90.0%, 101 answers72.1%95% interval 57.0% to 83.4%, 70 answers
Access (mean of the two below)78.4%95% interval 74.7% to 81.6%89.4%95% interval 85.0% to 92.5%Clearly higher
Appointments within two weeks of booking93.3%95% interval 89.2% to 95.9%, 3,421 appointments99.1%95% interval 95.9% to 99.8%, 2,289 appointments
Calls answered by the practice63.4%95% interval 57.2% to 69.2%, 5,058 calls79.6%95% interval 71.4% to 85.8%, 2,480 callsClearly higher
More survey questions (not part of the rating)
Getting through on the phone55.4%95% interval 35.5% to 73.7%, 91 answers56.5%95% interval 41.0% to 70.9%, 65 answers
Reception and admin team80.4%95% interval 60.3% to 91.7%, 93 answers71.2%95% interval 55.4% to 83.1%, 64 answers
Having a preferred professional28.3%95% interval 14.4% to 48.1%, 100 answers41.7%95% interval 27.9% to 57.0%, 68 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step81.4%95% interval 61.0% to 92.4%, 90 answers74.1%95% interval 58.3% to 85.4%, 63 answers
Contacting the practice63.3%95% interval 42.8% to 79.9%, 92 answers65.6%95% interval 50.2% to 78.3%, 68 answers
Wait for an appointment66.2%95% interval 44.2% to 82.8%, 81 answers75.1%95% interval 58.9% to 86.4%, 60 answers
Being listened to84.1%95% interval 64.6% to 93.9%, 94 answers87.0%95% interval 73.1% to 94.3%, 66 answers
Care and concern81.5%95% interval 61.7% to 92.3%, 95 answers84.5%95% interval 70.1% to 92.7%, 65 answers
Confidence and trust83.5%95% interval 63.5% to 93.6%, 91 answers84.1%95% interval 69.7% to 92.4%, 66 answers
Involvement in decisions84.5%95% interval 63.4% to 94.5%, 82 answers87.0%95% interval 72.4% to 94.5%, 61 answers
Needs met75.3%95% interval 54.1% to 88.8%, 87 answers84.3%95% interval 69.6% to 92.7%, 63 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months71.4%95% interval 63.5% to 78.3%, 140 patients82.6%95% interval 73.2% to 89.1%, 86 patients
Children at 18 months64.1%95% interval 55.9% to 71.5%, 142 patients77.4%95% interval 67.4% to 85.0%, 84 patients
Children at 5 years64.4%95% interval 56.1% to 72.0%, 135 patients76.3%95% interval 65.9% to 84.2%, 80 patients
Women aged 25 to 4953.8%95% interval 51.8% to 55.9%, 2,249 patients45.5%95% interval 42.8% to 48.3%, 1,250 patients
Women aged 50 to 6471.8%95% interval 68.3% to 75.1%, 674 patients65.7%95% interval 60.0% to 71.0%, 280 patients
Facts (NHS England, not part of the rating)
Registered patients14,040August 20265,929August 2026
Primary care networkArdwick and Longsight PCNArdwick and Longsight PCN
Phone0161 25644880161 2775600
Friends and Family Test (its own feedback)94.1% good or very good102 answers, June 202692.6% good or very good27 answers, June 2026
Appointments (one month)6,387 in August 2026Same day 36.5%; face to face 39.8%3,022 in August 2026Same day 50.1%; face to face 50.8%
Antibiotic items per STAR-PU (one year)0.58England 0.74, April 2025 to March 20260.65England 0.74, April 2025 to March 2026
GPs (full-time equivalent)10.6 qualified permanent17.4 including trainees and locums1,325 patients per permanent GP2.5 qualified permanent2.5 including trainees and locums2,321 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences