South Ribble · Compare
Lostock Hall Medical Ctr. vs New Longton Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Lostock Hall Medical Ctr. and New Longton Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Lostock Hall Medical Ctr.PR5 5AB | New Longton SurgeryPR4 4LU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.7likely range 78.6 to 89.097 survey answers | 90.8likely range 88.0 to 92.4105 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 83.2%likely range 74.9% to 89.2%, 97 answers | 91.0%likely range 89.4% to 92.3%, 105 answersClearly higher |
| Access (mean of the two below) | 87.9%likely range 81.8% to 91.2% | 90.2%likely range 81.7% to 94.4% |
| Appointments within two weeks of booking | 91.2%likely range 80.4% to 96.3%, 794 appointments | 99.0%likely range 87.9% to 99.9%, 506 appointments |
| Calls answered by the practice | 84.5%likely range 78.9% to 88.8%, 4,278 calls | 81.3%likely range 68.4% to 89.7%, 1,037 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 71.6%likely range 62.0% to 79.5%, 92 answers | 93.8%likely range 92.4% to 94.9%, 98 answers |
| Reception and admin team | 88.1%likely range 80.5% to 93.0%, 97 answers | 93.6%likely range 92.2% to 94.7%, 104 answers |
| Having a preferred professional | 36.2%likely range 27.7% to 45.7%, 98 answers | 31.0%likely range 28.7% to 33.4%, 105 answers |
| Seeing your preferred professional | 22.4%likely range 11.9% to 38.0%, 36 answers | 73.0%likely range 68.8% to 76.8%, 34 answers |
| Knowing the next step | 79.6%likely range 70.8% to 86.2%, 95 answers | 97.5%likely range 96.6% to 98.2%, 101 answers |
| Contacting the practice | 79.9%likely range 71.2% to 86.4%, 97 answers | 92.8%likely range 91.3% to 94.0%, 103 answers |
| Wait for an appointment | 63.6%likely range 53.7% to 72.5%, 90 answers | 90.7%likely range 89.1% to 92.1%, 99 answers |
| Being listened to | 80.3%likely range 71.5% to 86.9%, 93 answers | 94.6%likely range 93.3% to 95.6%, 103 answers |
| Care and concern | 78.9%likely range 70.0% to 85.7%, 94 answers | 94.6%likely range 93.4% to 95.7%, 104 answers |
| Confidence and trust | 88.4%likely range 80.8% to 93.2%, 95 answers | 96.5%likely range 95.4% to 97.3%, 104 answers |
| Involvement in decisions | 87.7%likely range 79.7% to 92.8%, 90 answers | 96.4%likely range 95.4% to 97.3%, 102 answers |
| Needs met | 84.0%likely range 75.7% to 89.9%, 95 answers | 96.5%likely range 95.4% to 97.3%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.5%likely range 84.6% to 96.5%, 80 patients | 92.3%likely range 66.7% to 98.6%, 13 patients |
| Children at 18 months | 88.1%likely range 77.5% to 94.1%, 59 patients | 90.0%likely range 69.9% to 97.2%, 20 patients |
| Children at 5 years | 83.1%likely range 74.0% to 89.5%, 89 patients | 94.4%likely range 74.2% to 99.0%, 18 patients |
| Women aged 25 to 49 | 82.8%likely range 80.6% to 84.9%, 1,224 patients | 86.5%likely range 81.7% to 90.2%, 252 patients |
| Women aged 50 to 64 | 84.2%likely range 81.1% to 86.8%, 626 patients | 87.4%likely range 82.6% to 91.1%, 231 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,868August 2026 | 2,098August 2026 |
| Primary care network | Bridgedale South Ribble PCN | Bridgedale South Ribble PCN |
| Phone | 01772 529329 | 01772 214640 |
| Friends and Family Test (its own feedback) | 94.9% good or very good372 answers, June 2026 | 100.0% good or very good73 answers, June 2026 |
| Appointments (one month) | 2,491 in August 2026Same day 28.4%; face to face 77.5% | 978 in August 2026Same day 30.7%; face to face 64.4% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.8 qualified permanent0.8 including trainees and locums | 0.3 qualified permanent0.3 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.