Birmingham · Compare
Lordswood House Group Medical Practice vs Ridgacre House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Lordswood House Group Medical Practice and Ridgacre House Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Lordswood House Group Medical PracticeB17 9DB | Ridgacre House SurgeryB32 2TJ |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 76.795% interval 51.8 to 88.598 survey answers | 82.395% interval 72.9 to 88.4112 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.5%95% interval 41.9% to 94.3%, 98 answers | 81.6%95% interval 68.2% to 90.2%, 112 answers |
| Access (mean of the two below) | 74.8%95% interval 71.7% to 77.6% | 83.8%95% interval 80.3% to 86.6%Clearly higher |
| Appointments within two weeks of booking | 79.4%95% interval 75.3% to 83.1%, 6,259 appointments | 88.9%95% interval 83.8% to 92.5%, 3,116 appointmentsClearly higher |
| Calls answered by the practice | 70.0%95% interval 65.4% to 74.3%, 8,451 calls | 78.6%95% interval 73.7% to 82.8%, 6,518 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 37.0%95% interval 12.5% to 70.7%, 93 answers | 49.6%95% interval 35.1% to 64.0%, 102 answers |
| Reception and admin team | 87.2%95% interval 51.0% to 97.8%, 97 answers | 88.4%95% interval 76.0% to 94.9%, 109 answers |
| Having a preferred professional | 21.1%95% interval 5.1% to 57.1%, 96 answers | 28.4%95% interval 17.5% to 42.6%, 112 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 23.0%95% interval 8.2% to 49.8%, 34 answers |
| Knowing the next step | 87.8%95% interval 50.9% to 98.1%, 93 answers | 83.3%95% interval 69.8% to 91.5%, 108 answers |
| Contacting the practice | 75.8%95% interval 40.0% to 93.7%, 95 answers | 79.5%95% interval 65.9% to 88.6%, 112 answers |
| Wait for an appointment | 69.7%95% interval 34.1% to 91.1%, 90 answers | 80.7%95% interval 66.6% to 89.8%, 104 answers |
| Being listened to | 92.5%95% interval 56.0% to 99.2%, 94 answers | 88.1%95% interval 75.3% to 94.7%, 106 answers |
| Care and concern | 87.9%95% interval 51.1% to 98.1%, 94 answers | 90.2%95% interval 78.1% to 96.0%, 108 answers |
| Confidence and trust | 97.4%95% interval 60.9% to 99.9%, 91 answers | 95.8%95% interval 85.4% to 98.9%, 108 answers |
| Involvement in decisions | 94.5%95% interval 57.1% to 99.6%, 89 answers | 91.8%95% interval 80.0% to 96.9%, 107 answers |
| Needs met | 89.0%95% interval 51.8% to 98.4%, 92 answers | 92.0%95% interval 80.4% to 97.0%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 81.7%95% interval 76.6% to 85.9%, 263 patients | 87.0%95% interval 80.6% to 91.5%, 146 patients |
| Children at 18 months | 79.7%95% interval 74.3% to 84.2%, 256 patients | 80.3%95% interval 73.3% to 85.7%, 157 patients |
| Children at 5 years | 72.4%95% interval 67.1% to 77.2%, 301 patients | 75.5%95% interval 68.3% to 81.4%, 163 patients |
| Women aged 25 to 49 | 60.1%95% interval 58.7% to 61.5%, 4,429 patients | 66.3%95% interval 64.4% to 68.2%, 2,454 patients |
| Women aged 50 to 64 | 71.2%95% interval 69.2% to 73.1%, 2,009 patients | 74.0%95% interval 71.4% to 76.6%, 1,090 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 24,826August 2026 | 13,646August 2026 |
| Primary care network | Quinton and Harborne PCN | Quinton and Harborne PCN |
| Phone | 0121 4262030 | 0121 4223111 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 93.0% good or very good301 answers, June 2026 |
| Appointments (one month) | 9,909 in August 2026Same day 46.8%; face to face 68.7% | 6,645 in August 2026Same day 34.6%; face to face 66.7% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 13.3 qualified permanent17.4 including trainees and locums1,862 patients per permanent GP | 6.5 qualified permanent8.9 including trainees and locums2,089 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.