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Longford Primary Care Centre vs Holbrooks Health Team

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Longford Primary Care Centre and Holbrooks Health Team cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureLongford Primary Care CentreCV6 6DRHolbrooks Health TeamCV6 4HN
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score72.895% interval 66.4 to 78.3117 survey answers67.795% interval 56.4 to 77.6103 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good68.7%95% interval 59.7% to 76.5%, 117 answers60.9%95% interval 44.8% to 74.9%, 103 answers
Access (mean of the two below)82.1%95% interval 78.4% to 85.0%83.5%95% interval 80.3% to 86.2%
Appointments within two weeks of booking96.2%95% interval 92.1% to 98.2%, 2,544 appointments96.8%95% interval 93.5% to 98.4%, 3,360 appointments
Calls answered by the practice67.8%95% interval 61.7% to 73.4%, 4,980 calls70.1%95% interval 64.5% to 75.2%, 5,874 calls
More survey questions (not part of the rating)
Getting through on the phone61.5%95% interval 51.9% to 70.2%, 110 answers55.3%95% interval 38.9% to 70.7%, 95 answers
Reception and admin team84.3%95% interval 76.2% to 90.0%, 111 answers75.7%95% interval 59.7% to 86.8%, 101 answers
Having a preferred professional28.9%95% interval 21.3% to 37.9%, 116 answers25.5%95% interval 14.1% to 41.7%, 100 answers
Seeing your preferred professional57.2%95% interval 40.2% to 72.7%, 35 answersNot shown: fewer than 30 answers
Knowing the next step70.6%95% interval 61.4% to 78.3%, 113 answers80.9%95% interval 64.9% to 90.7%, 95 answers
Contacting the practice65.9%95% interval 56.6% to 74.1%, 114 answers61.8%95% interval 45.5% to 75.8%, 100 answers
Wait for an appointment58.0%95% interval 48.2% to 67.2%, 104 answers72.3%95% interval 55.3% to 84.6%, 92 answers
Being listened to81.7%95% interval 73.3% to 87.8%, 112 answers81.1%95% interval 65.3% to 90.7%, 98 answers
Care and concern83.6%95% interval 75.4% to 89.4%, 110 answers80.2%95% interval 64.4% to 90.1%, 99 answers
Confidence and trust87.9%95% interval 80.3% to 92.8%, 110 answers86.0%95% interval 70.7% to 94.0%, 95 answers
Involvement in decisions87.5%95% interval 79.8% to 92.6%, 107 answers84.5%95% interval 68.8% to 93.1%, 94 answers
Needs met90.2%95% interval 83.1% to 94.6%, 110 answers82.5%95% interval 66.9% to 91.6%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months86.8%95% interval 78.4% to 92.3%, 91 patients93.0%95% interval 87.2% to 96.3%, 128 patients
Children at 18 months79.6%95% interval 70.6% to 86.4%, 98 patients75.0%95% interval 66.8% to 81.7%, 128 patients
Children at 5 years79.8%95% interval 71.1% to 86.4%, 104 patients82.6%95% interval 75.4% to 88.0%, 138 patients
Women aged 25 to 4955.0%95% interval 52.4% to 57.5%, 1,475 patients59.4%95% interval 57.4% to 61.4%, 2,344 patients
Women aged 50 to 6462.3%95% interval 58.5% to 66.0%, 640 patients71.3%95% interval 68.2% to 74.2%, 872 patients
Facts (NHS England, not part of the rating)
Registered patients8,158August 202612,480August 2026
Primary care networkSkyward PCNSkyward PCN
Phone03333 323888024 76366775
Friends and Family Test (its own feedback)87.0% good or very good161 answers, June 202666.7% good or very good6 answers, June 2026
Appointments (one month)3,064 in August 2026Same day 36.3%; face to face 59.0%4,803 in August 2026Same day 58.8%; face to face 85.0%
Antibiotic items per STAR-PU (one year)0.87England 0.74, April 2025 to March 20260.95England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent3.0 including trainees and locums4,134 patients per permanent GP4.3 qualified permanent4.3 including trainees and locums2,934 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences