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Long Barn Lane Surgery vs Melrose Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Long Barn Lane Surgery and Melrose Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Long Barn Lane SurgeryRG2 7SZ | Melrose SurgeryRG1 5BS |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 77.595% interval 72.1 to 81.9114 survey answers | 76.195% interval 63.2 to 84.493 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.5%95% interval 70.0% to 83.6%, 114 answers | 77.3%95% interval 58.9% to 89.0%, 93 answers |
| Access (mean of the two below) | 77.3%95% interval 73.3% to 80.8% | 73.3%95% interval 69.7% to 76.6% |
| Appointments within two weeks of booking | 96.2%95% interval 92.5% to 98.1%, 2,940 appointmentsClearly higher | 89.2%95% interval 85.4% to 92.1%, 5,071 appointments |
| Calls answered by the practice | 58.2%95% interval 51.2% to 65.0%, 4,045 calls | 57.3%95% interval 51.1% to 63.2%, 5,299 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 63.4%95% interval 55.0% to 71.0%, 109 answers | 58.8%95% interval 39.3% to 76.0%, 81 answers |
| Reception and admin team | 86.6%95% interval 80.0% to 91.2%, 114 answers | 83.1%95% interval 64.8% to 92.9%, 89 answers |
| Having a preferred professional | 29.9%95% interval 23.0% to 37.9%, 114 answers | 32.1%95% interval 17.7% to 50.9%, 91 answers |
| Seeing your preferred professional | 60.1%95% interval 45.0% to 73.6%, 35 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.9%95% interval 77.0% to 89.1%, 113 answers | 86.3%95% interval 68.2% to 94.9%, 86 answers |
| Contacting the practice | 83.2%95% interval 76.2% to 88.5%, 114 answers | 74.2%95% interval 55.2% to 87.0%, 89 answers |
| Wait for an appointment | 85.7%95% interval 78.6% to 90.7%, 103 answers | 71.9%95% interval 51.3% to 86.1%, 77 answers |
| Being listened to | 82.0%95% interval 74.7% to 87.5%, 111 answers | 87.5%95% interval 68.8% to 95.7%, 80 answers |
| Care and concern | 79.7%95% interval 72.2% to 85.6%, 110 answers | 86.1%95% interval 67.4% to 94.9%, 82 answers |
| Confidence and trust | 85.2%95% interval 78.2% to 90.2%, 108 answers | 89.9%95% interval 71.9% to 96.9%, 81 answers |
| Involvement in decisions | 94.8%95% interval 89.4% to 97.5%, 102 answers | 93.6%95% interval 76.1% to 98.5%, 77 answers |
| Needs met | 83.5%95% interval 76.4% to 88.8%, 109 answers | 89.8%95% interval 71.8% to 96.8%, 82 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 79.3%95% interval 71.3% to 85.6%, 121 patients | 88.0%95% interval 82.9% to 91.8%, 209 patients |
| Children at 18 months | 84.7%95% interval 76.8% to 90.2%, 111 patients | 84.5%95% interval 78.7% to 88.9%, 193 patients |
| Children at 5 years | 77.3%95% interval 69.4% to 83.6%, 132 patients | 82.9%95% interval 76.6% to 87.7%, 175 patients |
| Women aged 25 to 49 | 55.9%95% interval 53.6% to 58.2%, 1,802 patients | 60.2%95% interval 58.7% to 61.7%, 4,057 patients |
| Women aged 50 to 64 | 72.0%95% interval 68.2% to 75.5%, 586 patients | 70.6%95% interval 67.7% to 73.4%, 997 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 9,177August 2026 | 17,513August 2026 |
| Primary care network | New Reading PCN | New Reading PCN |
| Phone | 0118 9871377 | 0118 9595200 |
| Friends and Family Test (its own feedback) | 87.8% good or very good74 answers, June 2026 | 92.5% good or very good199 answers, June 2026 |
| Appointments (one month) | 4,490 in August 2026Same day 42.4%; face to face 64.2% | 5,717 in August 2026Same day 45.0%; face to face 53.4% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.47England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.6 qualified permanent2.6 including trainees and locums3,459 patients per permanent GP | 6.8 qualified permanent11.7 including trainees and locums2,591 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.