Blackburn with Darwen · Compare
Little Harwood Health Centre vs Oakenhurst Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Little Harwood Health Centre and Oakenhurst Medical Practice cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Little Harwood Health CentreBB1 6PH | Oakenhurst Medical PracticeBB2 1AX |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 72.895% interval 61.4 to 81.3110 survey answers | 80.295% interval 71.0 to 85.9108 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 71.7%95% interval 55.5% to 83.7%, 110 answers | 83.8%95% interval 70.7% to 91.8%, 108 answers |
| Access (mean of the two below) | 75.3%95% interval 71.6% to 78.4% | 71.6%95% interval 68.1% to 74.4% |
| Appointments within two weeks of booking | 87.8%95% interval 82.3% to 91.8%, 2,754 appointments | 93.7%95% interval 88.7% to 96.6%, 2,341 appointments |
| Calls answered by the practice | 62.7%95% interval 57.6% to 67.5%, 7,534 callsClearly higher | 49.3%95% interval 44.4% to 54.3%, 8,257 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 40.1%95% interval 25.9% to 56.3%, 109 answers | 63.4%95% interval 48.7% to 76.0%, 104 answers |
| Reception and admin team | 67.5%95% interval 51.4% to 80.4%, 111 answers | 93.2%95% interval 82.0% to 97.6%, 106 answers |
| Having a preferred professional | 52.1%95% interval 36.4% to 67.4%, 109 answers | 35.0%95% interval 22.9% to 49.5%, 108 answers |
| Seeing your preferred professional | 26.1%95% interval 10.6% to 51.0%, 48 answers | 18.5%95% interval 5.6% to 46.8%, 30 answers |
| Knowing the next step | 80.5%95% interval 64.1% to 90.5%, 99 answers | 89.5%95% interval 77.0% to 95.6%, 103 answers |
| Contacting the practice | 59.8%95% interval 43.5% to 74.2%, 107 answers | 79.4%95% interval 65.6% to 88.6%, 107 answers |
| Wait for an appointment | 66.3%95% interval 49.6% to 79.8%, 104 answers | 77.4%95% interval 62.5% to 87.6%, 95 answers |
| Being listened to | 84.7%95% interval 69.5% to 93.1%, 107 answers | 90.8%95% interval 79.0% to 96.3%, 107 answers |
| Care and concern | 83.3%95% interval 67.9% to 92.2%, 107 answers | 91.5%95% interval 79.8% to 96.7%, 106 answers |
| Confidence and trust | 94.5%95% interval 81.8% to 98.5%, 107 answers | 93.1%95% interval 81.7% to 97.6%, 105 answers |
| Involvement in decisions | 90.0%95% interval 75.6% to 96.3%, 103 answers | 94.3%95% interval 83.3% to 98.2%, 104 answers |
| Needs met | 91.0%95% interval 77.3% to 96.8%, 108 answers | 92.1%95% interval 80.4% to 97.0%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 87.2%95% interval 80.8% to 91.6%, 148 patients | 85.7%95% interval 77.4% to 91.3%, 98 patients |
| Children at 18 months | 78.2%95% interval 70.7% to 84.2%, 142 patients | 79.4%95% interval 70.6% to 86.1%, 102 patients |
| Children at 5 years | 84.9%95% interval 78.0% to 89.9%, 139 patients | 77.1%95% interval 68.8% to 83.8%, 118 patients |
| Women aged 25 to 49 | 47.5%95% interval 45.3% to 49.7%, 1,963 patients | 60.8%95% interval 58.3% to 63.2%, 1,547 patients |
| Women aged 50 to 64 | 71.5%95% interval 68.6% to 74.3%, 949 patients | 72.1%95% interval 68.9% to 75.0%, 828 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 12,228August 2026 | 9,856August 2026 |
| Primary care network | Blackburn West PCN | Blackburn West PCN |
| Phone | 01254 915005 | 01254 915823 |
| Friends and Family Test (its own feedback) | 93.8% good or very good48 answers, June 2026 | 98.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 5,533 in August 2026Same day 44.4%; face to face 81.4% | 3,435 in August 2026Same day 50.0%; face to face 73.5% |
| Antibiotic items per STAR-PU (one year) | 0.87England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent4.7 including trainees and locums3,032 patients per permanent GP | 3.9 qualified permanent7.6 including trainees and locums2,527 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.