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Linthorpe Surgery vs Borough Road & Nunthorpe Medical Group

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Linthorpe Surgery and Borough Road & Nunthorpe Medical Group cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureLinthorpe SurgeryTS5 6HABorough Road & Nunthorpe Medical GroupTS1 3RY
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score67.795% interval 42.8 to 85.984 survey answers82.895% interval 63.4 to 88.199 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good62.5%95% interval 26.9% to 88.4%, 84 answers90.7%95% interval 63.0% to 98.2%, 99 answers
Access (mean of the two below)79.8%95% interval 75.9% to 83.2%Clearly higher64.2%95% interval 60.5% to 67.6%
Appointments within two weeks of booking98.8%95% interval 96.0% to 99.7%, 2,788 appointmentsClearly higher81.2%95% interval 75.6% to 85.7%, 3,484 appointments
Calls answered by the practice60.7%95% interval 53.4% to 67.5%, 3,802 callsClearly higher47.2%95% interval 42.2% to 52.2%, 7,912 calls
More survey questions (not part of the rating)
Getting through on the phone32.3%95% interval 8.7% to 70.4%, 78 answers49.3%95% interval 24.1% to 74.8%, 94 answers
Reception and admin team75.8%95% interval 36.1% to 94.5%, 80 answers94.0%95% interval 67.1% to 99.2%, 99 answers
Having a preferred professional33.3%95% interval 9.6% to 70.1%, 84 answers20.3%95% interval 6.4% to 48.8%, 100 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step84.5%95% interval 42.6% to 97.6%, 76 answers81.6%95% interval 52.8% to 94.6%, 98 answers
Contacting the practice59.8%95% interval 24.7% to 87.1%, 82 answers80.5%95% interval 51.7% to 94.1%, 98 answers
Wait for an appointment64.9%95% interval 25.8% to 90.7%, 69 answers55.4%95% interval 28.0% to 79.9%, 88 answers
Being listened to79.3%95% interval 38.4% to 95.9%, 77 answers96.1%95% interval 69.0% to 99.6%, 95 answers
Care and concern75.4%95% interval 35.6% to 94.5%, 79 answers86.6%95% interval 57.4% to 96.9%, 94 answers
Confidence and trust88.4%95% interval 46.5% to 98.5%, 77 answers95.3%95% interval 67.8% to 99.5%, 94 answers
Involvement in decisions80.7%95% interval 38.1% to 96.6%, 71 answers94.1%95% interval 65.5% to 99.3%, 90 answers
Needs met82.6%95% interval 41.6% to 96.9%, 79 answers96.3%95% interval 69.7% to 99.7%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months83.4%95% interval 77.7% to 87.9%, 205 patients94.9%95% interval 91.1% to 97.1%, 216 patients
Children at 18 months82.4%95% interval 77.1% to 86.7%, 239 patients81.7%95% interval 75.8% to 86.4%, 202 patients
Children at 5 years78.9%95% interval 73.5% to 83.5%, 256 patients90.6%95% interval 85.5% to 94.1%, 181 patients
Women aged 25 to 4952.2%95% interval 50.5% to 53.9%, 3,347 patients69.0%95% interval 67.2% to 70.7%, 2,769 patients
Women aged 50 to 6461.7%95% interval 59.1% to 64.2%, 1,430 patients74.7%95% interval 72.3% to 77.0%, 1,298 patients
Facts (NHS England, not part of the rating)
Registered patients20,238August 202617,238August 2026
Primary care networkHolgate PCNHolgate PCN
Phone01642 85606601642 243668
Friends and Family Test (its own feedback)94.0% good or very good365 answers, June 202686.0% good or very good43 answers, June 2026
Appointments (one month)7,611 in August 2026Same day 34.4%; face to face 70.2%6,705 in August 2026Same day 28.9%; face to face 82.2%
Antibiotic items per STAR-PU (one year)0.81England 0.74, April 2025 to March 20260.80England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.4 qualified permanent13.0 including trainees and locums2,395 patients per permanent GP7.7 qualified permanent11.6 including trainees and locums2,237 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences