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Latchford Medical Centre vs Stockton Heath Med.centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Latchford Medical Centre and Stockton Heath Med.centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureLatchford Medical CentreWA4 1LJStockton Heath Med.centreWA4 6HJ
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score69.995% interval 58.9 to 79.088 survey answers73.195% interval 60.4 to 81.8132 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good64.5%95% interval 48.9% to 77.4%, 88 answers73.9%95% interval 55.9% to 86.3%, 132 answers
Access (mean of the two below)82.5%95% interval 78.0% to 86.2%Clearly higher70.9%95% interval 67.5% to 74.1%
Appointments within two weeks of booking93.3%95% interval 88.7% to 96.2%, 2,715 appointments90.6%95% interval 87.4% to 93.0%, 6,392 appointments
Calls answered by the practice71.7%95% interval 63.8% to 78.4%, 3,009 callsClearly higher51.2%95% interval 45.2% to 57.1%, 5,636 calls
More survey questions (not part of the rating)
Getting through on the phone56.5%95% interval 40.5% to 71.2%, 81 answers29.0%95% interval 15.4% to 47.8%, 122 answers
Reception and admin team83.7%95% interval 69.4% to 92.1%, 88 answers80.9%95% interval 63.0% to 91.4%, 126 answers
Having a preferred professional26.2%95% interval 15.2% to 41.4%, 89 answers19.9%95% interval 9.3% to 37.6%, 130 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step89.7%95% interval 76.1% to 96.0%, 83 answers87.3%95% interval 70.2% to 95.3%, 124 answers
Contacting the practice67.2%95% interval 51.7% to 79.7%, 88 answers67.1%95% interval 48.9% to 81.3%, 130 answers
Wait for an appointment60.2%95% interval 43.6% to 74.8%, 76 answers77.7%95% interval 59.1% to 89.4%, 121 answers
Being listened to84.3%95% interval 69.4% to 92.7%, 82 answers85.8%95% interval 68.8% to 94.3%, 129 answers
Care and concern78.0%95% interval 62.2% to 88.4%, 80 answers85.8%95% interval 68.9% to 94.3%, 129 answers
Confidence and trust91.9%95% interval 78.3% to 97.2%, 79 answers88.2%95% interval 71.5% to 95.7%, 127 answers
Involvement in decisions90.2%95% interval 75.8% to 96.4%, 76 answers94.9%95% interval 80.0% to 98.9%, 124 answers
Needs met87.9%95% interval 73.6% to 95.0%, 81 answers88.2%95% interval 71.7% to 95.7%, 129 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months85.7%95% interval 76.7% to 91.6%, 84 patients90.3%95% interval 83.4% to 94.5%, 113 patients
Children at 18 months92.5%95% interval 84.6% to 96.5%, 80 patients89.5%95% interval 82.5% to 93.9%, 114 patients
Children at 5 years89.2%95% interval 80.1% to 94.4%, 74 patients91.3%95% interval 85.2% to 95.1%, 127 patients
Women aged 25 to 4970.9%95% interval 68.6% to 73.0%, 1,681 patients76.9%95% interval 75.2% to 78.6%, 2,392 patients
Women aged 50 to 6469.8%95% interval 66.2% to 73.2%, 666 patients79.5%95% interval 77.5% to 81.3%, 1,704 patients
Facts (NHS England, not part of the rating)
Registered patients8,374August 202616,362August 2026
Primary care networkSouth Warrington PCNSouth Warrington PCN
Phone01925 63750801925 604427
Friends and Family Test (its own feedback)89.7% good or very good107 answers, June 2026No results for June 2026
Appointments (one month)4,837 in August 2026Same day 66.9%; face to face 84.2%9,034 in August 2026Same day 72.0%; face to face 77.5%
Antibiotic items per STAR-PU (one year)0.70England 0.74, April 2025 to March 20260.46England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.9 qualified permanent5.8 including trainees and locums2,166 patients per permanent GP8.4 qualified permanent13.1 including trainees and locums1,950 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences