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Langley House Surgery vs Parklands Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Langley House Surgery and Parklands Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureLangley House SurgeryPO19 1RWParklands SurgeryPO19 3DT
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score82.695% interval 73.6 to 87.5100 survey answers76.895% interval 69.3 to 82.4107 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good87.5%95% interval 74.7% to 94.3%, 100 answers78.4%95% interval 67.8% to 86.2%, 107 answers
Access (mean of the two below)71.1%95% interval 67.1% to 74.7%72.9%95% interval 68.3% to 76.8%
Appointments within two weeks of booking73.6%95% interval 67.5% to 79.0%, 3,464 appointments83.4%95% interval 77.2% to 88.2%, 2,646 appointments
Calls answered by the practice68.4%95% interval 63.2% to 73.3%, 6,742 calls62.2%95% interval 55.5% to 68.4%, 4,501 calls
More survey questions (not part of the rating)
Getting through on the phone70.9%95% interval 55.6% to 82.6%, 92 answers57.1%95% interval 45.4% to 68.0%, 101 answers
Reception and admin team96.3%95% interval 86.0% to 99.1%, 100 answers85.2%95% interval 75.2% to 91.6%, 103 answers
Having a preferred professional39.8%95% interval 26.8% to 54.4%, 101 answers32.7%95% interval 23.1% to 44.0%, 107 answers
Seeing your preferred professional49.0%95% interval 27.9% to 70.4%, 41 answers58.0%95% interval 38.3% to 75.5%, 35 answers
Knowing the next step93.8%95% interval 82.0% to 98.0%, 93 answers90.3%95% interval 81.3% to 95.2%, 103 answers
Contacting the practice81.0%95% interval 66.9% to 90.0%, 97 answers69.4%95% interval 58.2% to 78.6%, 107 answers
Wait for an appointment67.5%95% interval 52.2% to 79.8%, 93 answers75.4%95% interval 64.1% to 84.1%, 99 answers
Being listened to96.6%95% interval 86.5% to 99.2%, 99 answers84.3%95% interval 74.4% to 90.9%, 107 answers
Care and concern93.3%95% interval 81.8% to 97.7%, 99 answers85.0%95% interval 75.2% to 91.4%, 107 answers
Confidence and trust95.3%95% interval 84.4% to 98.7%, 97 answers96.4%95% interval 89.4% to 98.8%, 107 answers
Involvement in decisions96.3%95% interval 85.6% to 99.1%, 95 answers93.8%95% interval 85.4% to 97.5%, 98 answers
Needs met97.1%95% interval 87.0% to 99.4%, 97 answers87.6%95% interval 78.2% to 93.3%, 106 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months97.1%95% interval 91.8% to 99.0%, 103 patients90.1%95% interval 82.7% to 94.5%, 101 patients
Children at 18 months93.2%95% interval 86.6% to 96.7%, 103 patients84.4%95% interval 75.6% to 90.5%, 90 patients
Children at 5 years92.5%95% interval 86.4% to 96.0%, 120 patients86.5%95% interval 79.5% to 91.4%, 126 patients
Women aged 25 to 4977.5%95% interval 75.5% to 79.3%, 1,866 patients63.4%95% interval 60.9% to 65.8%, 1,501 patients
Women aged 50 to 6481.7%95% interval 79.4% to 83.8%, 1,213 patients72.4%95% interval 69.4% to 75.1%, 937 patients
Facts (NHS England, not part of the rating)
Registered patients13,383August 202610,027August 2026
Primary care networkChichester Alliance of Medical Practices PCNChichester Alliance of Medical Practices PCN
Phone01243 78226601243 782819
Friends and Family Test (its own feedback)87.9% good or very good315 answers, June 202689.2% good or very good306 answers, June 2026
Appointments (one month)5,699 in August 2026Same day 28.9%; face to face 62.0%3,930 in August 2026Same day 20.7%; face to face 66.8%
Antibiotic items per STAR-PU (one year)0.83England 0.74, April 2025 to March 20260.70England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.8 qualified permanent12.6 including trainees and locums1,514 patients per permanent GP4.7 qualified permanent6.4 including trainees and locums2,118 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences