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Kingswood Surgery vs Priory Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Kingswood Surgery and Priory Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureKingswood SurgeryHP13 7UNPriory SurgeryHP13 6SH
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade69.3likely range 62.6 to 75.3108 survey answers64.9likely range 54.4 to 74.694 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good65.4%likely range 56.0% to 73.8%, 108 answers56.9%likely range 41.9% to 70.7%, 94 answers
Access (mean of the two below)78.2%likely range 73.9% to 81.8%83.5%likely range 79.7% to 86.7%
Appointments within two weeks of booking96.8%likely range 92.6% to 98.6%, 2,273 appointments97.1%likely range 94.4% to 98.6%, 4,169 appointments
Calls answered by the practice59.5%likely range 52.0% to 66.5%, 3,582 calls69.8%likely range 62.7% to 76.0%, 3,803 calls
More survey questions (not part of the grade)
Getting through on the phone32.9%likely range 24.2% to 43.0%, 95 answers35.2%likely range 22.1% to 50.9%, 88 answers
Reception and admin team71.2%likely range 61.4% to 79.3%, 97 answers65.6%likely range 50.1% to 78.3%, 91 answers
Having a preferred professional28.0%likely range 20.4% to 37.1%, 108 answers39.1%likely range 25.8% to 54.2%, 94 answers
Seeing your preferred professionalNot shown: fewer than 30 answers25.4%likely range 9.6% to 52.1%, 32 answers
Knowing the next step76.1%likely range 66.9% to 83.5%, 100 answers78.9%likely range 62.8% to 89.2%, 79 answers
Contacting the practice57.9%likely range 48.3% to 66.9%, 106 answers53.1%likely range 38.0% to 67.6%, 90 answers
Wait for an appointment66.8%likely range 56.4% to 75.8%, 88 answers60.7%likely range 44.4% to 75.0%, 81 answers
Being listened to86.2%likely range 78.1% to 91.7%, 100 answers83.8%likely range 69.7% to 92.1%, 92 answers
Care and concern80.9%likely range 72.2% to 87.4%, 102 answers80.1%likely range 65.5% to 89.5%, 92 answers
Confidence and trust90.6%likely range 83.2% to 94.9%, 100 answers88.9%likely range 75.5% to 95.4%, 90 answers
Involvement in decisions90.6%likely range 82.8% to 95.1%, 92 answers85.6%likely range 71.2% to 93.5%, 86 answers
Needs met84.3%likely range 75.9% to 90.2%, 101 answers86.7%likely range 73.0% to 94.0%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.3%likely range 75.9% to 88.8%, 126 patients88.5%likely range 80.1% to 93.6%, 87 patients
Children at 18 months82.9%likely range 76.3% to 88.0%, 158 patients72.5%likely range 62.6% to 80.6%, 91 patients
Children at 5 years84.6%likely range 77.1% to 89.9%, 123 patients86.7%likely range 78.1% to 92.2%, 90 patients
Women aged 25 to 4961.6%likely range 59.4% to 63.7%, 1,987 patients58.4%likely range 56.2% to 60.7%, 1,841 patients
Women aged 50 to 6472.1%likely range 68.9% to 75.0%, 828 patients70.3%likely range 67.2% to 73.2%, 912 patients
Facts (NHS England, not part of the grade)
Registered patients10,540August 202610,679August 2026
Primary care networkCygnet PCNCygnet PCN
Phone01494 47478301494 448132
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)3,502 in August 2026Same day 52.0%; face to face 58.3%5,827 in August 2026Same day 66.8%; face to face 63.7%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20260.66England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.3 qualified permanent10.5 including trainees and locums1,675 patients per permanent GP6.0 qualified permanent6.0 including trainees and locums1,770 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences