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Kingsway Surgery vs Enderby Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Enderby Medical Centre’s Practice score is clearly higher than Kingsway Surgery’s: its 95% interval lies wholly above.

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Side by side

MeasureKingsway SurgeryLE3 2JNEnderby Medical CentreLE19 4LY
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score55.095% interval 44.4 to 66.487 survey answers83.695% interval 79.4 to 86.7116 survey answersClearly higher
Label (against the England average)No labelClearly above the England average
Patients who describe the practice as good45.1%95% interval 29.9% to 61.3%, 87 answers86.2%95% interval 80.7% to 90.3%, 116 answersClearly higher
Access (mean of the two below)78.1%95% interval 74.8% to 81.0%77.4%95% interval 72.1% to 81.6%
Appointments within two weeks of booking96.2%95% interval 92.9% to 98.0%, 3,563 appointmentsClearly higher81.8%95% interval 74.3% to 87.5%, 2,001 appointments
Calls answered by the practice60.0%95% interval 54.2% to 65.4%, 6,068 calls72.9%95% interval 65.5% to 79.1%, 3,378 callsClearly higher
More survey questions (not part of the rating)
Getting through on the phone36.9%95% interval 22.6% to 53.9%, 83 answers51.5%95% interval 44.4% to 58.5%, 112 answers
Reception and admin team56.6%95% interval 40.4% to 71.5%, 88 answers90.1%95% interval 85.1% to 93.6%, 114 answers
Having a preferred professional32.1%95% interval 19.0% to 48.7%, 87 answers29.2%95% interval 23.2% to 35.9%, 115 answers
Seeing your preferred professional7.4%95% interval 1.2% to 35.2%, 30 answers36.1%95% interval 25.7% to 47.9%, 42 answers
Knowing the next step70.7%95% interval 53.2% to 83.7%, 78 answers85.8%95% interval 80.0% to 90.1%, 109 answers
Contacting the practice43.2%95% interval 28.1% to 59.7%, 85 answers69.8%95% interval 62.9% to 75.8%, 115 answers
Wait for an appointment52.3%95% interval 35.2% to 68.9%, 75 answers70.3%95% interval 63.3% to 76.5%, 109 answers
Being listened to76.4%95% interval 59.8% to 87.6%, 84 answers87.6%95% interval 82.3% to 91.6%, 115 answers
Care and concern66.2%95% interval 49.4% to 79.7%, 85 answers86.3%95% interval 80.7% to 90.5%, 113 answers
Confidence and trust78.1%95% interval 61.2% to 89.0%, 80 answers93.9%95% interval 89.5% to 96.5%, 114 answers
Involvement in decisions82.7%95% interval 65.6% to 92.3%, 74 answers90.9%95% interval 85.9% to 94.2%, 111 answers
Needs met73.8%95% interval 56.7% to 85.8%, 81 answers85.5%95% interval 79.8% to 89.8%, 114 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months93.8%95% interval 87.7% to 96.9%, 112 patients88.9%95% interval 79.6% to 94.3%, 72 patients
Children at 18 months89.1%95% interval 82.5% to 93.4%, 128 patients93.3%95% interval 86.2% to 96.9%, 90 patients
Children at 5 years86.3%95% interval 78.9% to 91.4%, 117 patients77.5%95% interval 67.8% to 85.0%, 89 patients
Women aged 25 to 4970.6%95% interval 68.5% to 72.5%, 1,939 patients75.6%95% interval 73.2% to 77.9%, 1,286 patients
Women aged 50 to 6478.6%95% interval 75.8% to 81.2%, 898 patients77.5%95% interval 74.1% to 80.5%, 644 patients
Facts (NHS England, not part of the rating)
Registered patients11,089August 20266,934August 2026
Primary care networkNorth Blaby PCNNorth Blaby PCN
Phone0116 28950810116 2866088
Friends and Family Test (its own feedback)No results for June 202689.9% good or very good198 answers, June 2026
Appointments (one month)4,882 in August 2026Same day 46.2%; face to face 79.6%2,885 in August 2026Same day 22.4%; face to face 89.2%
Antibiotic items per STAR-PU (one year)0.67England 0.74, April 2025 to March 20260.78England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent9.8 including trainees and locums2,765 patients per permanent GP3.9 qualified permanent5.6 including trainees and locums1,763 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences