Hackney · Compare
Kingsmead Healthcare vs The Lea Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Kingsmead Healthcare and The Lea Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Kingsmead HealthcareE9 5QG | The Lea SurgeryE9 6AG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.4likely range 78.7 to 86.688 survey answers | 90.1likely range 83.7 to 93.2111 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 89.1%likely range 82.6% to 93.3%, 88 answers | 92.6%likely range 83.6% to 96.9%, 111 answers |
| Access (mean of the two below) | 70.1%likely range 65.7% to 73.9% | 84.0%likely range 80.9% to 86.7%Clearly higher |
| Appointments within two weeks of booking | 92.5%likely range 87.0% to 95.8%, 2,178 appointments | 98.1%likely range 95.8% to 99.1%, 4,458 appointments |
| Calls answered by the practice | 47.6%likely range 40.8% to 54.5%, 4,150 calls | 69.9%likely range 64.0% to 75.2%, 5,338 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 85.0%likely range 77.7% to 90.1%, 84 answers | 87.9%likely range 77.6% to 93.8%, 110 answers |
| Reception and admin team | 92.2%likely range 86.3% to 95.6%, 87 answers | 93.8%likely range 85.1% to 97.6%, 110 answers |
| Having a preferred professional | 49.1%likely range 40.6% to 57.7%, 85 answers | 23.2%likely range 14.4% to 35.0%, 108 answers |
| Seeing your preferred professional | 45.8%likely range 33.7% to 58.5%, 40 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.2%likely range 75.7% to 88.7%, 84 answers | 90.9%likely range 81.2% to 95.9%, 107 answers |
| Contacting the practice | 82.7%likely range 75.3% to 88.2%, 87 answers | 85.5%likely range 74.9% to 92.1%, 111 answers |
| Wait for an appointment | 87.8%likely range 80.7% to 92.5%, 79 answers | 91.7%likely range 82.0% to 96.4%, 104 answers |
| Being listened to | 92.2%likely range 86.2% to 95.7%, 86 answers | 90.0%likely range 80.3% to 95.2%, 111 answers |
| Care and concern | 89.6%likely range 83.2% to 93.8%, 87 answers | 89.2%likely range 79.2% to 94.7%, 111 answers |
| Confidence and trust | 100.0%likely range 97.2% to 100.0%, 87 answers | 97.0%likely range 89.4% to 99.2%, 111 answers |
| Involvement in decisions | 95.4%likely range 90.1% to 98.0%, 80 answers | 94.5%likely range 85.7% to 98.0%, 105 answers |
| Needs met | 96.7%likely range 92.0% to 98.7%, 85 answers | 96.0%likely range 88.0% to 98.7%, 110 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.4%likely range 71.2% to 92.3%, 45 patients | 86.5%likely range 76.9% to 92.5%, 74 patients |
| Children at 18 months | 59.5%likely range 44.5% to 73.0%, 42 patients | 70.8%likely range 59.5% to 80.1%, 72 patients |
| Children at 5 years | 54.2%likely range 40.3% to 67.4%, 48 patients | 85.7%likely range 77.1% to 91.5%, 91 patients |
| Women aged 25 to 49 | 64.3%likely range 61.2% to 67.3%, 955 patients | 64.5%likely range 62.7% to 66.2%, 2,833 patients |
| Women aged 50 to 64 | 79.1%likely range 75.3% to 82.5%, 484 patients | 76.7%likely range 73.7% to 79.4%, 849 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,000August 2026 | 11,362August 2026 |
| Primary care network | Hackney Marshes PCN | Hackney Marshes PCN |
| Phone | 020 89851930 | 020 89863106 |
| Friends and Family Test (its own feedback) | 100.0% good or very good51 answers, June 2026 | 89.3% good or very good28 answers, June 2026 |
| Appointments (one month) | 2,191 in August 2026Same day 60.6%; face to face 72.1% | 5,018 in August 2026Same day 39.5%; face to face 73.8% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.58England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.2 qualified permanent2.2 including trainees and locums2,315 patients per permanent GP | 1.1 qualified permanent4.5 including trainees and locums10,652 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.