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Kingfisher Medical Centre vs New Cross Centre (Hurley Group)

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Kingfisher Medical Centre and New Cross Centre (Hurley Group) cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureKingfisher Medical CentreSE8 5DANew Cross Centre (Hurley Group)SE14 6LD
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score76.895% interval 65.9 to 83.5113 survey answers71.195% interval 63.7 to 77.5107 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good81.6%95% interval 66.3% to 90.9%, 113 answers66.9%95% interval 56.5% to 75.8%, 107 answers
Access (mean of the two below)65.4%95% interval 59.4% to 70.6%80.8%95% interval 76.1% to 84.6%Clearly higher
Appointments within two weeks of booking74.9%95% interval 68.9% to 80.1%, 3,464 appointments92.2%95% interval 87.1% to 95.4%, 2,495 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone data69.4%95% interval 61.5% to 76.2%, 3,102 calls
More survey questions (not part of the rating)
Getting through on the phone60.2%95% interval 43.9% to 74.6%, 109 answers50.8%95% interval 39.9% to 61.5%, 97 answers
Reception and admin team88.9%95% interval 74.6% to 95.6%, 110 answers77.5%95% interval 67.5% to 85.1%, 103 answers
Having a preferred professional26.1%95% interval 14.6% to 42.1%, 113 answers26.6%95% interval 18.5% to 36.7%, 107 answers
Seeing your preferred professionalNot shown: fewer than 30 answers17.2%95% interval 7.0% to 36.5%, 31 answers
Knowing the next step89.1%95% interval 74.2% to 95.8%, 103 answers86.3%95% interval 77.0% to 92.2%, 97 answers
Contacting the practice77.3%95% interval 61.4% to 87.9%, 111 answers62.2%95% interval 51.7% to 71.8%, 105 answers
Wait for an appointment52.1%95% interval 35.2% to 68.5%, 95 answers61.0%95% interval 49.4% to 71.5%, 88 answers
Being listened to88.7%95% interval 74.1% to 95.5%, 107 answers77.9%95% interval 67.9% to 85.4%, 103 answers
Care and concern86.7%95% interval 71.7% to 94.4%, 107 answers76.7%95% interval 66.7% to 84.5%, 103 answers
Confidence and trust97.4%95% interval 85.7% to 99.6%, 106 answers87.7%95% interval 78.8% to 93.1%, 100 answers
Involvement in decisions96.0%95% interval 83.0% to 99.2%, 99 answers88.6%95% interval 79.2% to 94.0%, 90 answers
Needs met93.7%95% interval 80.3% to 98.2%, 105 answers77.2%95% interval 67.0% to 84.9%, 101 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months80.8%95% interval 73.2% to 86.6%, 130 patients88.7%95% interval 77.4% to 94.7%, 53 patients
Children at 18 months77.7%95% interval 69.5% to 84.2%, 121 patients75.5%95% interval 61.9% to 85.4%, 49 patients
Children at 5 years63.6%95% interval 52.5% to 73.5%, 77 patients64.7%95% interval 51.0% to 76.4%, 51 patients
Women aged 25 to 4957.9%95% interval 56.4% to 59.3%, 4,343 patients62.3%95% interval 60.1% to 64.4%, 1,943 patients
Women aged 50 to 6474.0%95% interval 71.0% to 76.9%, 832 patients81.7%95% interval 78.9% to 84.2%, 804 patients
Facts (NHS England, not part of the rating)
Registered patients15,440August 20269,283August 2026
Primary care networkNorth Lewisham PCNNorth Lewisham PCN
Phone020 86927373020 30492249
Friends and Family Test (its own feedback)85.6% good or very good104 answers, June 202694.3% good or very good87 answers, June 2026
Appointments (one month)3,840 in August 2026Same day 28.7%; face to face 86.2%3,529 in August 2026Same day 55.0%; face to face 48.2%
Antibiotic items per STAR-PU (one year)0.40England 0.74, April 2025 to March 20260.49England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.6 qualified permanent4.6 including trainees and locums3,366 patients per permanent GP1.9 qualified permanent1.9 including trainees and locums4,835 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences