Medway · Compare
King George Road Surgery vs The Churchill Clinic
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
King George Road Surgery’s Practice score is clearly higher than The Churchill Clinic’s: its 95% interval lies wholly above.
Side by side
| Measure | King George Road SurgeryME5 0TT | The Churchill ClinicME5 0DL |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 79.795% interval 74.6 to 83.8108 survey answersClearly higher | 65.095% interval 56.9 to 72.298 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 75.8%95% interval 68.9% to 81.6%, 108 answers | 63.5%95% interval 52.0% to 73.6%, 98 answers |
| Access (mean of the two below) | 88.5%95% interval 83.6% to 91.5%Clearly higher | 68.5%95% interval 63.7% to 72.9% |
| Appointments within two weeks of booking | 95.8%95% interval 89.2% to 98.4%, 1,323 appointmentsClearly higher | 63.2%95% interval 55.8% to 70.0%, 2,680 appointments |
| Calls answered by the practice | 81.1%95% interval 74.0% to 86.6%, 3,044 calls | 73.8%95% interval 67.5% to 79.2%, 4,444 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 61.9%95% interval 54.1% to 69.1%, 99 answers | 49.8%95% interval 38.3% to 61.2%, 94 answers |
| Reception and admin team | 84.6%95% interval 78.2% to 89.3%, 102 answers | 81.2%95% interval 70.6% to 88.6%, 96 answers |
| Having a preferred professional | 33.6%95% interval 27.0% to 41.0%, 107 answers | 24.8%95% interval 16.3% to 35.9%, 97 answers |
| Seeing your preferred professional | 24.6%95% interval 14.6% to 38.3%, 32 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.6%95% interval 80.5% to 91.0%, 101 answers | 78.6%95% interval 67.7% to 86.6%, 95 answers |
| Contacting the practice | 73.6%95% interval 66.5% to 79.7%, 106 answers | 60.7%95% interval 49.2% to 71.2%, 97 answers |
| Wait for an appointment | 70.8%95% interval 63.1% to 77.5%, 94 answers | 55.2%95% interval 43.1% to 66.7%, 87 answers |
| Being listened to | 86.1%95% interval 80.0% to 90.6%, 103 answers | 77.8%95% interval 66.9% to 85.9%, 96 answers |
| Care and concern | 89.5%95% interval 83.8% to 93.4%, 100 answers | 79.4%95% interval 68.5% to 87.2%, 95 answers |
| Confidence and trust | 92.9%95% interval 87.8% to 95.9%, 101 answers | 91.9%95% interval 83.0% to 96.4%, 92 answers |
| Involvement in decisions | 91.3%95% interval 85.7% to 94.8%, 94 answers | 93.5%95% interval 84.6% to 97.4%, 86 answers |
| Needs met | 89.9%95% interval 84.3% to 93.7%, 102 answers | 78.4%95% interval 67.3% to 86.5%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 85.5%95% interval 76.4% to 91.5%, 83 patients | 88.3%95% interval 80.2% to 93.3%, 94 patients |
| Children at 18 months | 85.7%95% interval 76.2% to 91.8%, 77 patients | 83.7%95% interval 74.5% to 90.0%, 86 patients |
| Children at 5 years | 78.0%95% interval 65.9% to 86.6%, 59 patients | 82.2%95% interval 74.3% to 88.1%, 118 patients |
| Women aged 25 to 49 | 77.1%95% interval 74.6% to 79.4%, 1,180 patients | 68.1%95% interval 65.8% to 70.3%, 1,687 patients |
| Women aged 50 to 64 | 75.7%95% interval 71.8% to 79.2%, 518 patients | 74.4%95% interval 71.3% to 77.3%, 810 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 6,957August 2026 | 9,748August 2026 |
| Primary care network | Medway South PCN | Medway South PCN |
| Phone | 01634 671037 | 01634 842397 |
| Friends and Family Test (its own feedback) | 90.6% good or very good96 answers, June 2026 | 87.4% good or very good95 answers, June 2026 |
| Appointments (one month) | 2,402 in August 2026Same day 36.4%; face to face 52.8% | 3,184 in August 2026Same day 24.3%; face to face 41.1% |
| Antibiotic items per STAR-PU (one year) | 0.92England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.7 qualified permanent1.7 including trainees and locums4,116 patients per permanent GP | 2.9 qualified permanent4.0 including trainees and locums3,323 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.