Redbridge · Compare
Kenwood Medical vs The Heathcote Primary Care Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Kenwood Medical and The Heathcote Primary Care Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Kenwood MedicalIG2 6YG | The Heathcote Primary Care CentreIG2 6YG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.4likely range 83.0 to 90.6107 survey answers | 91.0likely range 88.3 to 92.997 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 86.5%likely range 80.4% to 90.9%, 107 answers | 89.8%likely range 86.7% to 92.3%, 97 answers |
| Access (mean of the two below) | 89.4%likely range 85.5% to 92.0% | 93.5%likely range 88.3% to 96.2% |
| Appointments within two weeks of booking | 96.0%likely range 90.8% to 98.3%, 1,808 appointments | 98.8%likely range 92.7% to 99.8%, 1,069 appointments |
| Calls answered by the practice | 82.8%likely range 76.8% to 87.4%, 4,008 calls | 88.2%likely range 79.8% to 93.4%, 1,836 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.3%likely range 69.1% to 82.2%, 105 answers | 87.6%likely range 84.1% to 90.3%, 94 answers |
| Reception and admin team | 83.2%likely range 76.8% to 88.2%, 107 answers | 81.7%likely range 77.9% to 84.9%, 98 answers |
| Having a preferred professional | 50.5%likely range 43.0% to 58.0%, 108 answers | 58.9%likely range 54.3% to 63.3%, 99 answers |
| Seeing your preferred professional | 38.1%likely range 27.6% to 49.8%, 47 answers | 48.1%likely range 42.0% to 54.3%, 55 answers |
| Knowing the next step | 85.3%likely range 79.0% to 89.9%, 106 answers | 91.8%likely range 88.8% to 94.0%, 95 answers |
| Contacting the practice | 84.5%likely range 78.2% to 89.2%, 107 answers | 87.8%likely range 84.4% to 90.5%, 96 answers |
| Wait for an appointment | 75.8%likely range 68.3% to 81.9%, 99 answers | 69.2%likely range 64.5% to 73.5%, 87 answers |
| Being listened to | 90.4%likely range 84.9% to 94.1%, 103 answers | 94.4%likely range 91.9% to 96.2%, 96 answers |
| Care and concern | 83.6%likely range 77.1% to 88.5%, 104 answers | 94.4%likely range 91.8% to 96.2%, 94 answers |
| Confidence and trust | 90.1%likely range 84.4% to 93.8%, 102 answers | 99.4%likely range 98.1% to 99.8%, 93 answers |
| Involvement in decisions | 90.0%likely range 84.2% to 93.9%, 98 answers | 97.2%likely range 95.2% to 98.4%, 92 answers |
| Needs met | 91.8%likely range 86.4% to 95.2%, 100 answers | 92.8%likely range 90.0% to 94.9%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.5%likely range 70.4% to 89.1%, 65 patients | 88.9%likely range 67.2% to 96.9%, 18 patients |
| Children at 18 months | 80.8%likely range 68.1% to 89.2%, 52 patients | 100.0%likely range 78.5% to 100.0%, 14 patients |
| Children at 5 years | 85.2%likely range 74.3% to 92.0%, 61 patients | 75.0%likely range 56.6% to 87.3%, 28 patients |
| Women aged 25 to 49 | 56.7%likely range 54.0% to 59.3%, 1,357 patients | 55.5%likely range 51.4% to 59.4%, 586 patients |
| Women aged 50 to 64 | 79.4%likely range 75.9% to 82.4%, 586 patients | 77.3%likely range 72.2% to 81.8%, 291 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,063August 2026 | 3,340August 2026 |
| Primary care network | Fairlop PCN | Fairlop PCN |
| Phone | 020 85512341 | 020 85506362 |
| Friends and Family Test (its own feedback) | 100.0% good or very good16 answers, June 2026 | 98.0% good or very good100 answers, June 2026 |
| Appointments (one month) | 3,233 in August 2026Same day 34.1%; face to face 66.0% | 1,191 in August 2026Same day 31.3%; face to face 48.9% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.97England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.4 including trainees and locums3,513 patients per permanent GP | 1.7 qualified permanent1.7 including trainees and locums1,927 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.