Gedling · Compare
Jubilee Park Medical Partnership vs West Oak Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Jubilee Park Medical Partnership and West Oak Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Jubilee Park Medical PartnershipNG4 3DQ | West Oak SurgeryNG3 6EW |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 69.095% interval 56.7 to 78.698 survey answers | 77.095% interval 72.9 to 80.5109 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 67.4%95% interval 49.9% to 81.1%, 98 answers | 72.6%95% interval 67.4% to 77.3%, 109 answers |
| Access (mean of the two below) | 72.4%95% interval 68.9% to 75.6% | 87.0%95% interval 80.7% to 90.8%Clearly higher |
| Appointments within two weeks of booking | 90.8%95% interval 87.2% to 93.4%, 5,200 appointments | 94.7%95% interval 85.6% to 98.2%, 883 appointments |
| Calls answered by the practice | 54.0%95% interval 48.0% to 59.8%, 5,679 calls | 79.3%95% interval 70.6% to 85.9%, 2,242 callsClearly higher |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 22.5%95% interval 11.2% to 40.1%, 94 answers | 60.7%95% interval 55.0% to 66.0%, 107 answers |
| Reception and admin team | 89.0%95% interval 73.3% to 96.0%, 96 answers | 79.1%95% interval 74.2% to 83.3%, 108 answers |
| Having a preferred professional | 16.9%95% interval 7.6% to 33.6%, 97 answers | 32.8%95% interval 27.8% to 38.2%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 50.9%95% interval 41.1% to 60.6%, 36 answers |
| Knowing the next step | 71.7%95% interval 53.3% to 84.9%, 89 answers | 78.6%95% interval 73.6% to 82.8%, 108 answers |
| Contacting the practice | 59.9%95% interval 42.3% to 75.2%, 96 answers | 68.1%95% interval 62.7% to 73.0%, 110 answers |
| Wait for an appointment | 68.5%95% interval 49.5% to 82.9%, 84 answers | 73.3%95% interval 67.8% to 78.1%, 100 answers |
| Being listened to | 87.2%95% interval 70.8% to 95.0%, 93 answers | 94.3%95% interval 91.1% to 96.4%, 106 answers |
| Care and concern | 86.1%95% interval 69.2% to 94.5%, 90 answers | 92.9%95% interval 89.5% to 95.3%, 108 answers |
| Confidence and trust | 90.5%95% interval 74.4% to 96.9%, 89 answers | 92.9%95% interval 89.4% to 95.3%, 105 answers |
| Involvement in decisions | 93.5%95% interval 78.3% to 98.3%, 89 answers | 94.5%95% interval 91.1% to 96.6%, 98 answers |
| Needs met | 90.0%95% interval 74.0% to 96.6%, 91 answers | 88.9%95% interval 84.9% to 92.0%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 91.0%95% interval 84.2% to 95.0%, 111 patients | 92.3%95% interval 79.7% to 97.3%, 39 patients |
| Children at 18 months | 81.8%95% interval 73.1% to 88.2%, 99 patients | 97.7%95% interval 88.2% to 99.6%, 44 patients |
| Children at 5 years | 81.5%95% interval 74.1% to 87.1%, 135 patients | 83.0%95% interval 69.9% to 91.1%, 47 patients |
| Women aged 25 to 49 | 71.8%95% interval 69.8% to 73.7%, 2,056 patients | 75.7%95% interval 72.7% to 78.6%, 804 patients |
| Women aged 50 to 64 | 76.7%95% interval 74.2% to 79.1%, 1,160 patients | 81.0%95% interval 77.2% to 84.2%, 478 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 12,216August 2026 | 4,797August 2026 |
| Primary care network | Synergy Health PCN | Synergy Health PCN |
| Phone | 01159 404333 | 0115 9525320 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 6,206 in August 2026Same day 60.2%; face to face 47.7% | 1,637 in August 2026Same day 18.9%; face to face 85.4% |
| Antibiotic items per STAR-PU (one year) | 0.73England 0.74, April 2025 to March 2026 | 0.65England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.7 qualified permanent8.6 including trainees and locums1,818 patients per permanent GP | 2.6 qualified permanent2.6 including trainees and locums1,866 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.