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Jaunty Springs Health Centre vs Richmond Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Jaunty Springs Health Centre and Richmond Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureJaunty Springs Health CentreS12 3DZRichmond Medical CentreS13 8NA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.4likely range 70.5 to 79.4128 survey answers79.3likely range 71.3 to 84.7105 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good80.9%likely range 77.4% to 84.0%, 128 answers80.8%likely range 69.5% to 88.5%, 105 answers
Access (mean of the two below)62.5%likely range 48.2% to 73.4%75.6%likely range 72.5% to 78.2%
Appointments within two weeks of booking72.0%likely range 57.7% to 82.9%, 697 appointments97.5%likely range 93.8% to 99.0%, 2,592 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone data53.7%likely range 48.6% to 58.6%, 7,793 calls
More survey questions (not part of the grade)
Getting through on the phone55.4%likely range 51.0% to 59.6%, 121 answers57.4%likely range 45.3% to 68.7%, 105 answers
Reception and admin team88.3%likely range 85.3% to 90.8%, 125 answers92.8%likely range 83.9% to 97.0%, 106 answers
Having a preferred professional47.0%likely range 42.8% to 51.2%, 127 answers23.7%likely range 15.0% to 35.3%, 106 answers
Seeing your preferred professional39.2%likely range 33.3% to 45.4%, 59 answersNot shown: fewer than 30 answers
Knowing the next step83.8%likely range 80.5% to 86.7%, 123 answers80.0%likely range 68.6% to 88.0%, 103 answers
Contacting the practice71.5%likely range 67.5% to 75.2%, 125 answers76.0%likely range 64.3% to 84.8%, 105 answers
Wait for an appointment68.3%likely range 64.0% to 72.4%, 111 answers77.7%likely range 65.8% to 86.3%, 99 answers
Being listened to97.0%likely range 95.2% to 98.2%, 122 answers91.1%likely range 81.4% to 96.0%, 101 answers
Care and concern94.2%likely range 91.9% to 95.9%, 121 answers89.0%likely range 79.0% to 94.6%, 104 answers
Confidence and trust98.8%likely range 97.4% to 99.4%, 119 answers96.7%likely range 88.9% to 99.1%, 102 answers
Involvement in decisions96.5%likely range 94.4% to 97.8%, 110 answers94.6%likely range 85.8% to 98.1%, 98 answers
Needs met93.3%likely range 90.8% to 95.2%, 122 answers93.4%likely range 84.4% to 97.3%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.1%likely range 73.0% to 99.0%, 17 patients88.0%likely range 80.9% to 92.7%, 117 patients
Children at 18 months83.3%likely range 60.8% to 94.2%, 18 patients80.5%likely range 72.3% to 86.8%, 113 patients
Children at 5 years95.5%likely range 78.2% to 99.2%, 22 patients82.4%likely range 74.8% to 88.1%, 125 patients
Women aged 25 to 4976.2%likely range 72.3% to 79.7%, 500 patients74.7%likely range 72.6% to 76.7%, 1,721 patients
Women aged 50 to 6486.1%likely range 81.9% to 89.3%, 337 patients78.7%likely range 75.9% to 81.3%, 879 patients
Facts (NHS England, not part of the grade)
Registered patients3,457August 20269,647August 2026
Primary care networkTownships 2 PCNTownships 2 PCN
Phone0114 264722001142 394411
Friends and Family Test (its own feedback)97.5% good or very good162 answers, June 20264 answers in June 2026; shares not published below 5
Appointments (one month)2,118 in August 2026Same day 52.6%; face to face 94.7%5,227 in August 2026Same day 54.2%; face to face 53.3%
Antibiotic items per STAR-PU (one year)0.94England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent2.0 including trainees and locums1,746 patients per permanent GP6.4 qualified permanent10.5 including trainees and locums1,505 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences