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Ilford Medical Centre vs Oak Tree Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Ilford Medical Centre and Oak Tree Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureIlford Medical CentreIG1 1EEOak Tree Medical CentreIG3 9TJ
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score67.595% interval 54.0 to 78.8100 survey answers65.595% interval 52.9 to 76.8117 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good62.2%95% interval 42.9% to 78.3%, 100 answers58.0%95% interval 40.0% to 74.1%, 117 answers
Access (mean of the two below)79.7%95% interval 76.8% to 82.3%82.9%95% interval 80.2% to 85.3%
Appointments within two weeks of booking97.9%95% interval 95.7% to 99.0%, 4,999 appointments98.5%95% interval 96.4% to 99.4%, 4,506 appointments
Calls answered by the practice61.5%95% interval 56.1% to 66.6%, 6,733 calls67.3%95% interval 62.2% to 72.0%, 7,274 calls
More survey questions (not part of the rating)
Getting through on the phone46.1%95% interval 28.3% to 65.0%, 97 answers24.0%95% interval 12.0% to 42.2%, 116 answers
Reception and admin team61.4%95% interval 41.7% to 77.9%, 96 answers58.4%95% interval 40.2% to 74.6%, 114 answers
Having a preferred professional30.0%95% interval 15.7% to 49.7%, 98 answers42.2%95% interval 26.0% to 60.2%, 116 answers
Seeing your preferred professionalNot shown: fewer than 30 answers24.3%95% interval 7.9% to 54.6%, 44 answers
Knowing the next step70.7%95% interval 50.3% to 85.3%, 91 answers66.3%95% interval 46.8% to 81.5%, 103 answers
Contacting the practice54.0%95% interval 34.8% to 72.1%, 94 answers37.8%95% interval 22.3% to 56.3%, 113 answers
Wait for an appointment54.1%95% interval 34.2% to 72.7%, 87 answers34.2%95% interval 18.6% to 54.1%, 99 answers
Being listened to70.3%95% interval 50.2% to 84.8%, 94 answers74.3%95% interval 55.4% to 87.1%, 109 answers
Care and concern72.1%95% interval 51.8% to 86.1%, 93 answers75.3%95% interval 56.7% to 87.7%, 112 answers
Confidence and trust81.1%95% interval 61.1% to 92.2%, 90 answers84.1%95% interval 65.4% to 93.6%, 103 answers
Involvement in decisions82.1%95% interval 62.0% to 92.8%, 89 answers86.9%95% interval 68.8% to 95.2%, 104 answers
Needs met83.0%95% interval 63.5% to 93.2%, 93 answers78.7%95% interval 59.7% to 90.2%, 106 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months90.9%95% interval 85.7% to 94.3%, 176 patients88.3%95% interval 83.2% to 91.9%, 213 patients
Children at 18 months87.8%95% interval 82.1% to 91.9%, 172 patients86.8%95% interval 81.4% to 90.8%, 197 patients
Children at 5 years79.3%95% interval 72.2% to 85.0%, 150 patients78.1%95% interval 71.1% to 83.8%, 160 patients
Women aged 25 to 4939.1%95% interval 37.4% to 40.8%, 3,034 patients50.6%95% interval 49.0% to 52.2%, 3,811 patients
Women aged 50 to 6464.0%95% interval 60.8% to 67.2%, 862 patients70.3%95% interval 67.5% to 73.0%, 1,055 patients
Facts (NHS England, not part of the rating)
Registered patients14,993August 202618,521August 2026
Primary care networkLoxford PCNLoxford PCN
Phone020 85147761020 85993977
Friends and Family Test (its own feedback)87.9% good or very good174 answers, June 2026No results for June 2026
Appointments (one month)7,385 in August 2026Same day 31.4%; face to face 78.2%6,160 in August 2026Same day 39.9%; face to face 71.9%
Antibiotic items per STAR-PU (one year)0.55England 0.74, April 2025 to March 20260.54England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent6.7 including trainees and locums3,748 patients per permanent GP6.7 qualified permanent10.8 including trainees and locums2,764 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences