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Ilford Lane Surgery vs At Medics - the Loxford Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Ilford Lane Surgery and At Medics - the Loxford Practice cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureIlford Lane SurgeryIG1 2SNAt Medics - the Loxford PracticeIG1 2SN
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score64.095% interval 58.9 to 68.9109 survey answers61.195% interval 35.6 to 84.584 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good58.6%95% interval 51.5% to 65.4%, 109 answers52.8%95% interval 16.5% to 86.3%, 84 answers
Access (mean of the two below)76.5%95% interval 71.8% to 80.2%80.2%95% interval 77.3% to 82.5%
Appointments within two weeks of booking97.1%95% interval 91.6% to 99.0%, 1,497 appointments89.7%95% interval 86.8% to 92.0%, 8,256 appointments
Calls answered by the practice55.7%95% interval 48.2% to 63.0%, 3,507 callsNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone39.3%95% interval 32.5% to 46.6%, 103 answers28.8%95% interval 5.5% to 74.0%, 76 answers
Reception and admin team76.2%95% interval 69.5% to 81.8%, 105 answers69.5%95% interval 26.1% to 93.6%, 82 answers
Having a preferred professional46.3%95% interval 39.4% to 53.5%, 108 answers28.7%95% interval 5.8% to 72.3%, 84 answers
Seeing your preferred professional21.3%95% interval 14.2% to 30.7%, 54 answersNot shown: fewer than 30 answers
Knowing the next step72.8%95% interval 65.6% to 79.0%, 96 answers65.1%95% interval 21.2% to 92.8%, 70 answers
Contacting the practice58.1%95% interval 50.9% to 65.0%, 106 answers52.6%95% interval 15.4% to 87.1%, 76 answers
Wait for an appointment57.1%95% interval 49.2% to 64.6%, 90 answers54.4%95% interval 14.2% to 89.6%, 61 answers
Being listened to69.2%95% interval 62.2% to 75.4%, 105 answers79.3%95% interval 30.9% to 97.1%, 73 answers
Care and concern74.6%95% interval 67.8% to 80.4%, 103 answers78.6%95% interval 30.6% to 96.8%, 74 answers
Confidence and trust82.8%95% interval 76.6% to 87.7%, 101 answers89.8%95% interval 37.8% to 99.2%, 70 answers
Involvement in decisions75.9%95% interval 68.9% to 81.8%, 96 answers89.3%95% interval 36.2% to 99.2%, 66 answers
Needs met79.7%95% interval 73.2% to 85.0%, 102 answers79.7%95% interval 30.9% to 97.2%, 72 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months94.1%95% interval 85.8% to 97.7%, 68 patients80.9%95% interval 77.4% to 83.9%, 560 patients
Children at 18 months81.9%95% interval 71.5% to 89.1%, 72 patients78.4%95% interval 74.7% to 81.6%, 546 patients
Children at 5 years87.9%95% interval 77.1% to 94.0%, 58 patients74.8%95% interval 70.5% to 78.6%, 440 patients
Women aged 25 to 4951.6%95% interval 48.8% to 54.4%, 1,208 patients47.6%95% interval 46.4% to 48.7%, 7,199 patients
Women aged 50 to 6471.8%95% interval 67.0% to 76.1%, 372 patients69.0%95% interval 66.6% to 71.4%, 1,401 patients
Facts (NHS England, not part of the rating)
Registered patients5,881August 202632,365August 2026
Primary care networkLoxford PCNLoxford PCN
Phone020 84781366020 38877900
Friends and Family Test (its own feedback)100.0% good or very good20 answers, June 202683.4% good or very good235 answers, June 2026
Appointments (one month)2,878 in August 2026Same day 36.3%; face to face 73.4%12,609 in August 2026Same day 61.4%; face to face 40.7%
Antibiotic items per STAR-PU (one year)0.51England 0.74, April 2025 to March 20260.49England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.4 qualified permanent4.2 including trainees and locums2,445 patients per permanent GP7.6 qualified permanent11.7 including trainees and locums4,252 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences