Hounslow · Compare
Hounslow Medical Centre vs Bath Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Hounslow Medical Centre and Bath Road Surgery cannot be told apart on the Practice Grade. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Hounslow Medical CentreTW3 3ET | Bath Road SurgeryTW3 3ET |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.095% interval 71.6 to 87.698 survey answers | 78.995% interval 55.3 to 91.472 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 76.7%95% interval 63.4% to 86.2%, 98 answers | 75.0%95% interval 41.2% to 92.8%, 72 answers |
| Access (mean of the two below) | 90.7%95% interval 88.6% to 92.0% | 88.0%95% interval 86.2% to 89.0% |
| Appointments within two weeks of booking | 97.1%95% interval 93.6% to 98.7%, 2,859 appointments | 97.5%95% interval 95.7% to 98.5%, 7,641 appointments |
| Calls answered by the practice | 84.1%95% interval 82.0% to 86.1%, 24,882 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 54.1%95% interval 40.3% to 67.3%, 95 answers | 70.5%95% interval 36.0% to 91.0%, 66 answers |
| Reception and admin team | 72.2%95% interval 58.3% to 82.9%, 94 answers | 87.9%95% interval 52.6% to 97.9%, 68 answers |
| Having a preferred professional | 40.9%95% interval 28.3% to 54.8%, 96 answers | 33.6%95% interval 11.4% to 66.5%, 70 answers |
| Seeing your preferred professional | 31.5%95% interval 16.0% to 52.7%, 43 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.0%95% interval 68.6% to 90.5%, 90 answers | 77.5%95% interval 42.0% to 94.2%, 66 answers |
| Contacting the practice | 75.2%95% interval 61.6% to 85.1%, 96 answers | 71.0%95% interval 37.0% to 91.0%, 69 answers |
| Wait for an appointment | 55.8%95% interval 41.6% to 69.1%, 91 answers | 64.4%95% interval 28.6% to 89.1%, 55 answers |
| Being listened to | 82.7%95% interval 69.9% to 90.8%, 96 answers | 76.7%95% interval 41.6% to 93.8%, 67 answers |
| Care and concern | 80.3%95% interval 67.1% to 89.0%, 96 answers | 79.6%95% interval 44.5% to 95.0%, 68 answers |
| Confidence and trust | 90.1%95% interval 78.5% to 95.8%, 93 answers | 96.2%95% interval 60.8% to 99.8%, 65 answers |
| Involvement in decisions | 88.8%95% interval 76.7% to 95.0%, 92 answers | 92.2%95% interval 55.6% to 99.1%, 63 answers |
| Needs met | 91.7%95% interval 80.2% to 96.8%, 91 answers | 90.6%95% interval 53.9% to 98.8%, 63 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.3%95% interval 80.9% to 94.3%, 84 patients | 91.9%95% interval 86.9% to 95.1%, 173 patients |
| Children at 18 months | 83.7%95% interval 75.4% to 89.5%, 104 patients | 91.1%95% interval 85.6% to 94.6%, 157 patients |
| Children at 5 years | 59.6%95% interval 49.2% to 69.1%, 89 patients | 83.6%95% interval 76.6% to 88.8%, 140 patients |
| Women aged 25 to 49 | 49.2%95% interval 46.9% to 51.5%, 1,851 patients | 72.9%95% interval 71.3% to 74.5%, 2,918 patients |
| Women aged 50 to 64 | 71.5%95% interval 67.8% to 74.9%, 631 patients | 86.0%95% interval 83.7% to 88.1%, 960 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,455August 2026 | 15,922August 2026 |
| Primary care network | Hounslow Health PCN | Hounslow Health PCN |
| Phone | 020 86301011 | 020 85779035 |
| Friends and Family Test (its own feedback) | 88.6% good or very good193 answers, June 2026 | 95.8% good or very good48 answers, June 2026 |
| Appointments (one month) | 4,946 in August 2026Same day 55.1%; face to face 57.5% | 10,784 in August 2026Same day 51.2%; face to face 41.9% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.0 including trainees and locums4,728 patients per permanent GP | 4.8 qualified permanent5.8 including trainees and locums3,329 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.